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Accept credit card payments in QuickBooks Online.Explore QuickBooks Payments

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Replying to:
Charies_M
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Let's get rid of the error when uploading receipts in QuickBooks, Dykie.

 

There are times when a browser's cache data becomes full of frequently accessed pages or damaged. When this happens, pages like accessing your report don't load properly.

 

As an initial step, let's access QuickBooks Self-Employed (QBSE) using a private or incognito window. Kindly use either of the following shortcut keys:
 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N
  • Microsoft Edge: Ctrl + Shift + P

If you can upload receipts without error, proceed to delete your browsing history to clear out the cache or data that's causing the issue. Use this article as a guide: Clear cache and cookies to fix issues when using QuickBooks Online. Otherwise, try using a different browser to be more thorough.

 

Here's how to manually attach the receipt in case you need a reference:

  1. Sign in to your QBSE account using a browser.
  2. Go to the Transaction menu and select Add Transaction.
  3. Fill in the necessary details, then drag/drop or browse your receipt.
  4. Click Save when done.

 

You can look this up if you need help with your categories: Categories in QuickBooks Self-Employed.

 

If you need other references for tips on your future task with QBSE, you can check out these helpful links: 

The Community is always open if you have other questions. I'll be around to help. Wishing you a great day ahead!

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