Thanks for doing the browser troubleshooting steps, Aaron.

At this point, we will need help from Support to assess this further. They can use a screen-sharing tool to gather more data and find the cause of the issue. Please contact them using the steps in this article: Contact QuickBooks Self-Employed Support.

On the other hand, you can find more references for QuickBooks Self-Employed here.

If you have other queries, you can always go back to this thread.