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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
todmann22
Level 1

Have cancelled my subscription after one day. Will I get a refund?

 

Refund after one day.

1 REPLY 1
Aldren18
QuickBooks Team

Have cancelled my subscription after one day. Will I get a refund?

Let me guide you through our refund policy to help determine your eligibility for a refund, Todmann.

 

Based on our refund eligibility criteria, you are entitled to a refund if you request it within 60 days of your purchase date for an annual subscription to any QuickBooks Online products. Since you canceled your subscription after only one day, you qualify for a refund under this policy if your subscription is annual.

 

To request a refund, please fill out our online refund request form. This option is available even if you purchased the product from a third-party retailer. However, if you bought it through an app store (such as Google Play or Apple's App Store), you will need to request a refund through the applicable app store instead.

 

Please note that the 60-day money-back guarantee applies only to annual subscriptions. Monthly subscriptions are not eligible for this policy, and pro-rata refunds will not be issued.

 

Please feel free to revisit this thread if you have any questions or need further assistance.

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