It has been our pleasure to be part of your business, ontheballwithlot.
Before you completely cancel your subscription, we’d like to make sure that you're able to save any data you might need in the future. To save those transactions, you can export or print your reports, lists, and other data to Excel. For more details about this, check out this article: Import/export CSV files.
Once you’re done saving all of your transactions, here are the steps to cancel your account:
- Log in as an admin user to your QBO account via a web browser on your computer, not a mobile device.
- Select Subscriptions and billing from the Settings ⚙. Note: If you don't see the Subscriptions and billing tab, then you bought QuickBooks through a mobile app store. See the steps for your device below.
- In the QuickBooks section, select Cancel subscription or Cancel online. If you're cancelling a trial, select Cancel trial.
- Follow the on-screen steps.
Moreover, if you have subscribed via the mobile app, you can check this article for more detailed information: Cancel your QuickBooks Online subscription or trial.
I've also added this link to guide you along the way: What happens to my QuickBooks Online data after I cancel?.
If you want to resubscribe in the future, here's a link that you can check: Resubscribe to or reactivate QuickBooks Online.
That should do it. If you have specific questions please let me know, ontheballwithlot. I will be more than happy to further assist you.
