You can cancel your account by following these steps:
After that, an email will be sent to the QuickBooks administrator confirming the canceled account.
You can also refer to this article for your reference: Cancel your QuickBooks Online subscription or trial.
The Community is always here to help you if you have other questions.
Hi there, @Sunsetthai2.
Have you tried the steps provided about to cancel your subscription? If not, kindly follow the simple steps to achieve your goal.
In case you encounter challenges, you can also contact our phone team. They have the tools to run your account and process your request to ensure you won't be charged again.
Keep me posted on how it goes or if you have additional questions. I'm still here to help you more.