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Is your accountant Primary Admin of your account?
Yes but unfortunately he’s not available to do anything and the new company can’t access much. Any advice?
In our experience, Support won't help to resolve this case. If you are able to login as Company Admin on your current account, consider opening a new blank QBO account.
then utilize the trial version of the Copy feature available in this backup app.
https://rewindio.grsm.io/quickbooks
Hi info-xcelclean-c, you could make a primary admin request - you can contact our support team on 0808 234 5337 for assistance with this.
Amazing! Thank you so much!
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