Hello,
I need to gain access an control over my quickbooks online, subscription and remove an old accountant. I keep getting this error:
Error, Please try again?
Solved! Go to Solution.
I'm here to help you remove an old accountant so you'll be able to gain access to your subscription, Waterwitch.
The error message indicates that the accountant is still the current master Admin or the subscription was created using his login. You can reach out to your accountant so he can remove you from the wholesale billing. This way, you will get full access to your account once you've updated your billing info.
Fill me in if you have any other questions about accessing your QuickBooks Online subscription. I'll be one post away if you need further assistance.
I'm here to help you remove an old accountant so you'll be able to gain access to your subscription, Waterwitch.
The error message indicates that the accountant is still the current master Admin or the subscription was created using his login. You can reach out to your accountant so he can remove you from the wholesale billing. This way, you will get full access to your account once you've updated your billing info.
Fill me in if you have any other questions about accessing your QuickBooks Online subscription. I'll be one post away if you need further assistance.
Thanks for the reply. I am currently on the phone with an account representative. I will reach out with further questions if needed.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.