Hi, I need to link an isle of man bank account. None of the Barclays links work (the account doesn't show up). Spoken with the bank and they say it's a QuickBooks issue.

Let me share some details on how linking your bank account works in QuickBooks Online (QBO), aballoysltd.

The Isle of Man bank account isn't listed as a supported bank under Open Banking regulations. To learn more about this one, check out this article for more details: Banks that support Open Banking connections with QuickBooks Online. No worries, QuickBooks supports all other banks via manual uploads and we can request support for your bank in QBO. Here's how:

1. Go to Transactions, then select Bank transactions.
2. Click Connect account.
3. Search for the name of your financial institution. If QuickBooks is unable to find your bank, you will get the message, "Hmm, we can’t find [name of the bank you entered] in our list of supported providers".
4. Enter your Account provider name and Account provider sign-in URL, then tap Request.

On the other hand, Barclays bank is supported under Open Banking. Since the bank is not connecting to QBO, we can perform some troubleshooting solutions by following the steps in this article: Find your bank or credit card account when you connect to online banking in QuickBooks Online.

Just in case you encounter an error code or error message when trying to connect a bank account, refer to this article to troubleshoot the issue: Fix bank errors in QuickBooks Online. Furthermore, we can create rules in the program to automatically categorise transactions. This speeds up the review process and even scans transactions to add details like payees.

I'm one post away if you have additional questions about linking your bank account or any banking concerns. I'd be more than glad to lend you a helping hand. 

Hi, Barclays tell me the Isle of man is classed as an international account, and say that others have connected to the Isle of man based Barclays accounts. They think some sore of special link is needed from QuickBooks to show the account.

Hi aballoysltd, thanks for getting back in touch

Most of the Barclays links offered in QuickBooks are for UK or US accounts. The link that you use when logging into your bank online would need to match one of the listed URLs (shown under the bank name when linking an account in QuickBooks).

If your account doesn't show as an available account to select during the connection process, this means that it is not yet supported on Open Banking in QuickBooks.

You can request support for your bank by selecting the option Still can't find your provider? (after entering your bank name or URL) where you'll be directed to enter the provider's name and sign-in URL. 

Thanks for reaching Intuit support today. We'll be here if you need any further support.