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userinfo17
Level 1

How do I reconnect my Tide account to quick books ?

 
4 REPLIES 4
Ashleigh1
QuickBooks Team

How do I reconnect my Tide account to quick books ?

Hello Userinfo17, 

 

Welcome to the Community page, 

 

Is this a new connection for tide bank account you are trying to do or is it already connected and it is asking you to reconnect because of the 90-day authorisation? 

Loulou66
Level 1

How do I reconnect my Tide account to quick books ?

because of the 90 day authorisation 

Loulou66
Level 1

How do I reconnect my Tide account to quick books ?

I need to reconnect due to new EU rules.  It says I am unable to do it on a mobile device but can't see how to do it through website?

MaryJoyD
QuickBooks Team

How do I reconnect my Tide account to quick books ?

I can help you with reconnecting your bank connection through the web, @Loulou66.

 

To reconnect or re-authorise this bank connection, you'll just have to disconnect and reconnect the account to online banking by following all the steps that I'll be providing below.

 

Before disconnecting the bank account, make sure to categorise and match all your transactions from the For Review tab. Here's how:

 

  1. Go to the Banking menu or Transactions menu and select the blue bank square for the bank account you need to disconnect.
  2. Click the For Review tab.
  3. From here, you can match, add, or view multiple matches from the account. 

 

Check this article for more information: Categorise and match online bank transactions in QuickBooks Online.

 

Once you're done, you can now disconnect the bank account from the web. Follow the steps below:

 

  1. Login to your account using a web browser using this link: qbo.intuit.com.
  2. Go to the Banking menu or Transactions menu and select the blue bank square for the bank account you need to disconnect.bank delete.JPG
  3. Click the Edit✎ icon in the tile for the bank account you want to update, then select Edit account info.edit account info qbo.JPG
  4. Choose the Disconnect this account on save checkbox.disconnect bank.JPG
  5. Select Save and close.

 

Then, reconnect the bank account:

 

  1. Go back to the Banking or Transactions menu and click on the Add account or Link account button. 
  2. Follow the onscreen instruction to connect the bank account successfully.
  3. Click on Connect.

 

Check these articles for detailed steps in reconnecting your bank connection: Connect your bank feeds using Open Banking.

 

In case you'd encounter any errors, you can check on the following article to fix it: Open Banking connection errors.

 

Let me know if you need further help with your bank connection. I'm always glad to help in any way I can. Have a great rest of the day!

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