According to Quickbooks the feed with HSBC Net is available with a caveat that if I get an error message I need to go to HSBC Net to get them to update permissions. When I go to HSBC Net however they say there is no such service and it's only available with Sage and Xero.
Is anyone able to use Quickbooks with HSBC Net for automating the feed?
If you haven't connected your HSBC bank, you'll want to connect it to view it in your QBO account. If this is not the case, I recommend disconnecting your bank and reconnect as an open banking connection. Let me walk you through the steps.
To disconnect your bank account:
Go to the Banking menu or Transactions menu.
Select your HSBC bank
Click the Edit (pencil) icon in the tile, then select Edit account info.
Select the Disconnect this account on save checkbox.
If the issue persists after going through the steps above, I propose contacting our Support team. This way, they'll add you to the list of affected users and be notified via email of any updates. Rest assured, they are working diligently to resolve this as soon as possible.
Once everything is all set, you might want to read these links for reference. these can guide you through the steps on how to categorise transactions and match your accounts flawlessly:
Please bear with us as we're working to fix this. If you have other questions about connecting bank account or any QBO related issue, you can always get back to me. I'm always here ready to back you up!
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