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-yorkshirevagsol
Level 1

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

 
4 REPLIES 4
Ashleigh1
QuickBooks Team

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

Hello Yorkshirevagsol, 

 

Welcome to the Community page, 

 

Can I ask what bank account is it that you have to keep on reconnecting? 

 

Do you get the same thing when you log on, in the web browser? 

 

Is there any error codes or messages showing up at all as well? 

-yorkshirevagsol
Level 1

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

It’s a starling business account. No transactions show up at all unless I reconnect the account every time. No error codes. Its very annoying.

Ashleigh1
QuickBooks Team

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

Right ok thanks for the information please can you reach out to us on either twitter or facebook and send us a private/direct message with your email address so we can look into this more for you. 

 

Facebook - https://www.facebook.com/QuickBooksUK

 

or 

 

Twitter - https://twitter.com/QuickBooksUK

-yorkshirevagsol
Level 1

I have to keep reconnecting my bank account to see my latest transactions on the app. Any fix for this?

Done that thanks.

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