cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Visit this post for a list of recent banking issues in QuickBooks Online.
megafoodplus-ltd
Level 1

I just deleted my account, but i changed my mind, how can i recover it back?

 
1 REPLY 1
Carneil_C
QuickBooks Team

I just deleted my account, but i changed my mind, how can i recover it back?

Hello there, @megafoodplus-ltd.

 

I'd be glad to guide you on recovering your account in QuickBooks Online (QBO).

 

If you want to retrieve your bank account, you'll want to reactivate it from the Chart of Accounts. Here's how:

 

  1. Select Chart of Accounts from the Gear icon.
  2. Then, choose Include inactive from the Gear icon next to the printer icon.
  3. Find the account you want to use again, then select Make active.

 

Also, QuickBooks won't be able to add those transactions back to the account or edit any journal entries. Thus, it made the balance to your accounts.

 

The following article contains additional information about this process: Delete or Make an Account Inactive.

 

If you disconnected this account from online banking, you can reconnect the account to start downloading transactions again.

 

Otherwise, this reference can give you a detailed step-by-step process to reactivate a canceled QBO account: Resubscribe to or reactivate QuickBooks Online.

 

Please don't hesitate to get back on this thread if you have more queries about managing your accounts. I'll be right there to help you whenever you need it.

Need to get in touch?

Contact us