If your bank account is already available for connection, you'll have to upgrade or refresh to our new Open Banking connection. Our phone support team can also notify you via email and we'll link your account to the notification list. They can also give you further instructions about the credits.
Here's how to contact us:
Go to the Help menu and click Contact us.
Enter your question something like Co-Op bank not working.
Click Let's talk.
Select Chat to message us.
Get back to me if you need anything else. You take care and keep safe always!