Barclays reconnection

This is the message I keep getting: 

There's a problem with this account connection

I note that the advise from QBO is to delet and recreate your connection to Barclays - but whens tarting todo this the warning is that if done you will have print and post authroisation documents - rather a pain so have not deleted the connection. Has anyone else deleted their Barclays connection and re created - do you then have to do paperwork posting? Thanks

I have to delete and reconnect every time I want to update my bank ( this is my problem).  You won't have to enter your transactions in manually if you reconnect because you can chose a date from which you want your transactions to be downloaded once you reconnect. 

I am having the same issue since this morning. I cannot reconnect my Barclays bank accounts to QuickBooks and this is causing huge issues.

I have reconnected my accounts multiple times and continue to get the same error message every time.

Hi Jaz11, thanks for joining this thread - can we check the specific error code you're receiving? 

350 for me

I have the same problem, Yesterday Quickbooks expert joined and fixed then I check and see it is not pull all transaction. I try to disconnect and connect again and the same issue as author.

Hi,

I continually get the following message:

There's a problem with this account connection

Hi Rjsmith26, the 350 error can usually be fixed by disconnecting and reconnecting the account, when reconnecting you'll be re-directed to login to your bank online to grant permission for a further 90-day period. 

Hi Regal2, thanks for joining this thread - do you see any specific error code or message when updating the connection?

Thanks Jaz11, the 355 error usually self-resolves within 48 hours, if you're still seeing the error code after this period, please follow the steps listed under 'how to reauthorise your bank connection' to reconnect. :)

Why are people not actually reading the thread.  The issue is not resolving itself in 48 hours and the reconnect is not working!

For goodness sake QuickBooks please get this sorted. We all have businesses to run and monitor. This issue has been going on since Christmas. IT IS NOT RESOLVING ITSELF!!!

I have tried reconnecting and it is not working. We are a business and cannot wait 48 hours for something to miracualously resolve itself when it is clear that the issue isn't resolving from other posters with the same issue.

Waiting 48 hours isn't an option. We need a resolution now please.

Thank You

Jaz11

Yes understand that - but if you read my original post - your documentation warns that by doing so you will need to print and sign and post authorisation paperwork which i do not want todo.

Why would I want to destroy something and then have to print documents, sign them, pay to put them in the post?

Thanks for your team support. Now I can load transactions online but transactions from 8/9/2021-11/10/2021 are still missing. Looking for the way to reload or...

Hi Regal2, if the account has updated with transactions after this date then it is unlikely that they will now be downloaded through the live connection, instead, we'd recommend importing the missing period through a CSV file - this way, they will show as usual in your for-review feed to be added/matched. :woman_technologist:

I have done it, Thanks

I am having the same problems and am thoroughly sick of it.

This has happened once or twice every year since joining QB and is a lesson in frustration!!

This is happening to me today too. Seems like Quickbooks are not resolving anything at all, just telling people how to work around the issue. How about I charge Quickbooks for the wasted time and effort this is taking me now?? Fix it!!

I always have issues connecting barclays with QB's. I get to the point where it says "which account do you want to connect?" - the accounts have a green tick to the right - but then I can't click the "CONNECT" button (it's a light green). It's as though the portal doesn't recognise the accounts are selected.
Have tried in different browsers, incognito - it's a real pain. Something so simple takes too long

Thanks for following the steps to resolve your concerns, @ebberns. I understand the need to reconnect your bank. 

At this point, I'd recommend you contact the QuickBooks Support team to help you check what's causing this to happen. 

Here's how:

1. Click the Help menu in the upper-right-hand corner.
2. Type in "Talk to a human", then press Enter.
3. Look for I still need a human and click on it.
4. Click Get help from a human or Contact Support Team.
5. Select between Send a message, Schedule an appointment, or Get a callback.

To ensure that you'll get assistance immediately, I recommend checking our support hours before performing the steps.

Additionally, you can always check our Help articles page about banking for reference. You can get more insights into our great resources that will guide you in your future tasks. 

Visit and post again if you have additional concerns. I'm always around here to guide you more. 

Hi.

I have a OBA28 error code and nobody knows where is that from.

Saying this my app will be ready for connection in about 4 days. It's been a year.....

Any thoughts anybody please? 

Many thanks 

Balazs

Hello there.

I can see that you've posted similar concern regarding Barclay's connection wit QBO. My colleague already shared some resolution to help you resolve the error. You can check out his response through this link: https://quickbooks.intuit.com/learn-support/en-uk/banking/re-barclays-personal-account-connection/01...

Let me if you have other questions. I want to make sure everything's up an running. Have a good one.