HSBC Credit Card Account Handling

Mark Armistead- · ‎April 12, 2022

I have one credit card, but with HSBC I have two accounts. One named as my credit card and one just called credit card. When linking them I can't select one without the other.

How the heck are you supposed to handle duplicate expenses when each transaction shows up in both? My accountant has said just exclude but not sure this is the best approach?

Rubielyn_J · ‎April 12, 2022

Your accountant is right, @Mark Armistead-.

Excluding duplicate transactions is the best approach to handle this. When you exclude a transaction, it doesn’t appear in any account registers or financial reports.

To proceed, here's what you need to do:

Go to Bookkeeping.
Choose Transactions, and then select Banking.
Click the For Review tab.
Choose the checkbox of the transactions to exclude.
Select Exclude.

For more info, you may utilize this article: Exclude a bank transaction you downloaded into QuickBooks Online.

I'm also adding these articles to help manage your banking transactions in QuickBooks Online:

Fill me in if you have other questions about handling duplicate entries in your account. I'll be happy to help. Keep safe!

View solution in original post

Rubielyn_J · ‎April 12, 2022

Your accountant is right, @Mark Armistead-.

Excluding duplicate transactions is the best approach to handle this. When you exclude a transaction, it doesn’t appear in any account registers or financial reports.

To proceed, here's what you need to do:

Go to Bookkeeping.
Choose Transactions, and then select Banking.
Click the For Review tab.
Choose the checkbox of the transactions to exclude.
Select Exclude.

For more info, you may utilize this article: Exclude a bank transaction you downloaded into QuickBooks Online.

I'm also adding these articles to help manage your banking transactions in QuickBooks Online:

Fill me in if you have other questions about handling duplicate entries in your account. I'll be happy to help. Keep safe!

Mark Armistead- · ‎April 13, 2022

Thanks for the reply. It would be easier if we could unlink or fully exclude these types of accounts so it’s something less we need to think about. Intuit are just creating more work and effort.

FritzF · ‎April 13, 2022

Hi, @Tyketags.

I appreciate you getting back to us and sharing this here in the Community. Allow me to chime in and help make sure this is taken care of for you.

Currently, the option to unlink or fully exclude these types of accounts is unavailable in QuickBooks Online (QBO). I suggest following the steps shared by my colleague above as a workaround.

I can see how having this option would be helpful for you and your business. I highly recommend sending feedback directly to our product developers. They're always looking for ideas to consider on how to improve QuickBooks.

Here's how to do it:

Select the Gear icon at the top, then Feedback.
Enter your comments or product suggestions. Then select Next to submit feedback.

Once they're excluded, you may now proceed with reconciling your account to ensure your accounts are balanced and accurate. You can refer to this article for further guidance: Reconcile an account in QuickBooks Online.

For tips and other resources, you may also visit our website for future reference: Self-help articles.

I'm only a few clicks away if you have follow-up questions about bank transactions or anything else. I'll be around to help. Take care and have a good one.

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HSBC Credit Card Account Handling