We value the time and effort in resolving this matter, matthewevansgard. Let me direct you to the appropriate support team who can help reestablish your bank feeds connection.
When faced with a situation like this one, I recommend contacting your Financial Institution (FI) to see if they're experiencing any maintenance issues. If everything is working fine on their side, reach out to our QuickBooks Online Care (QBO) Team for further investigation.
Our specialists have the tools needed to determine why you're unable to link your Starling account to QBO. They'll also guide you on how to implement the permanent fix when it's ready.
To obtain the support details:
- Head to the Help icon at the top to display the Search window in your company.
- From there, click the Contact Us link to access the What can we help you with? section and then enter a brief description of your concern in the field box.
- Tap the Continue button to see the list of support options.
- Select Start a chat to initiate a conversation or Call us to speak with an agent.
Refer to this article to learn the best time to get in touch with our QBO Care Team: Contact Support.
Once you've successfully linked the account, categorise and match the downloaded data to maintain well-organized records and a smooth reconciliation process.
For future use, utilise these resources to solve any banking errors and speed up the review process for your transactions:
If you have other banking-related concerns or need further guidance managing your transactions, let me know in the comment section below. I'll provide the assistance you need, matthewevansgard.
