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Visit this post for a list of recent banking issues in QuickBooks Online.
maddyallansonnails
Level 1

I cannot connect my bank to my quickbooks, whenever I put in all my bank details a message says “oops something went wrong but we are trying to fix it” can anyone help?

I have been trying to connect my bank for weeks now, the message that comes up for me I can’t find on any of the help articles.
1 REPLY 1
Maybelle_S
QuickBooks Team

I cannot connect my bank to my quickbooks, whenever I put in all my bank details a message says “oops something went wrong but we are trying to fix it” can anyone help?

Let's work together to get this bank connection issue resolved, Maddy.

 

Beforehand, may I know the name of your bank? Any information and screenshots added will help us resolve the problem.

 

In the meantime, I suggest contacting our Customer Support Team. This way, they can pull up your account securely and check the cause of the problem.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help.
  3. Click the Assistant tab to get help from the QB assistant, or select the Search tab to enter your question and find Help articles.

 

Never hesitate to route back yourself here if you have additional questions about connecting your account in QuickBooks. We'll be happy to lend a hand.

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