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Hi, GILLSLEIGH1978.
I've checked and verified that we have reported issues with other users when trying to update the PayPal feeds. Our Engineering Team is actively working with PayPal to determine why transactions aren't bringing into QuickBooks.
We are all hands on deck up and running together for an immediate fix to sort everything out. While they do, I would advise you to get in touch with our QuickBooks Support. Have them attach your case to the investigation and add your account information to the list of affected users. Any progress will be communicated via email.
Here's how to contact us:
1. Click the Help (?) icon.
2. Choose Contact Us.
3. Enter a brief description of your situation in the What can we help you with? area, then click Let's talk.
4. You'll be presented with a few options for connecting with Intuit. Select Get a call.
As a workaround, you can manually bring the PayPal transactions into QuickBooks Online using an Excel CSV file. You can find the outlined steps in this article: Import bank transactions using Excel CSV files.
Please extend your patience while we're working on the permanent fix. Don't hesitate to drop me a line if you have other questions about QuickBooks. Have a good one.
