Hi,
In October my link to Santander banking broke. I waited a month for developers to fix the link (I had an open call on this). I've just tried to re-establish the link.
1) ALL of my historical reconciled transactions have been cleared. So I have no reporting whatsoever.
2) The fresh link only pulled through 2 months worth of data. Effectively useless.
3) upon manually importing data the CSV file corrupted showing all debits in my business account as credits.
4) I binned the account to start again and now cant get the account to reload.
Since there is pretty much zero customer support Im shooting in the dark with this. I NEED TO KNOW HOW I CAN GET SUPPORT AND HOW I COMPLAIN THIS HAS COST ME HALF A DAY ALREADY