Hello there, jayne priory interiors.
I'd like to know more about this. Can you share with me what payroll plan you're using? This way, we'll be able to figure out what information should be entered and not be missed depending on the plan that you're using.
Meanwhile, we can also follow these recommended troubleshooting steps it which help to navigate QuickBooks without getting an unexpected error message.
- Click the Reload icon or press CTRL + F5 to refresh QuickBooks.
- Aside from using the Reload icon, we can use a different browser like Google Chrome, Mozilla, Microsoft Edge, and Safari.
- If we are able to do it, we can clear the cache of your original browser. Also, you can use other compatible browsers in QBO.
Let me know how it goes. I'm always around for you. Hope you're well and safe!
