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Hi, I've added paternity details to my employee's details successfully, and I know how much my employee should be receiving for this week. However nothing is showing up on the payslip and I'm not sure how to add SPP to the payslip
Let's verify if you've set up the Statutory Paternity Pay (SPP) correctly, cafetengo.
Please follow the steps below on how to do it:
I've also added this article for the guidelines in adding a SPP: Statutory Paternity Pay (SPP).
I'll always be here if you need a help.
Hi I've done that bit on employee tab, its just not showing up on the payslip. I spent several hours last night with quickbooks support viewing my screen going through everything and trying different things to make it work and it's still not happening. I'm due to pay my employees tomorrow and i know how much to pay them but have no idea how to get it to show up on payslip and so report it to HMRC correctly
Hello cafetengo,
Let's try updating your Adobe Reader/Acrobat. This process fixes most printing issues in QBO.
Please visit the Adobe website for detailed instructions.
Once done, print your payslip again to check if you can now see the SPP.
If it still not working, please proceed with repairing your Adobe Reader/Acrobat. Here's the link: How to update, repair, or re-install Adobe Reader/Acrobat.
Let me know how it works or if you have other questions. I'd be around for you. Cheers.
ive tried changing adobe reader as you described and it has had no effect. the issue has been logged with the "back end" team so hopefully it will be resolved soon
Hello! Did this ever get resolved? I have the same issue myself now...
Hello Tom,210 Here is an article to help you with SPP in standard payroll and advanced payroll.
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