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cafetengo
Level 1

How do I add SPP to payroll in Quickbooks Online?

Hi, I've added paternity details to my employee's details successfully, and I know how much my employee should be receiving for this week. However nothing is showing up on the payslip and I'm not sure how to add SPP to the payslip

6 REPLIES 6
Adrian_A
Moderator

How do I add SPP to payroll in Quickbooks Online?

Let's verify if you've set up the Statutory Paternity Pay (SPP) correctly, cafetengo.

 

Please follow the steps below on how to do it:

 

  1. Select Employees from the Employees tab.
  2. Select the employee.
  3. In the Actions drop-down, select Employee's leave.
  4. Select Statutory Paternity Pay (SPP).
  5. Fill out the needed information.
  6. Click Save.

 

I've also added this article for the guidelines in adding a SPP: Statutory Paternity Pay (SPP).

 

I'll always be here if you need a help.

cafetengo
Level 1

How do I add SPP to payroll in Quickbooks Online?

Hi I've done that bit on employee tab, its just not showing up on the payslip. I spent several hours last night with quickbooks support viewing my screen going through everything and trying different things to make it work and it's still not happening. I'm due to pay my employees tomorrow and i know how much to pay them but have no idea how to get it to show up on payslip and so report it to HMRC correctly

ShiellaGraceA
QuickBooks Team

How do I add SPP to payroll in Quickbooks Online?

Hello cafetengo,

 

Let's try updating your Adobe Reader/Acrobat. This process fixes most printing issues in QBO.

 

Please visit the Adobe website for detailed instructions.

 

Once done, print your payslip again to check if you can now see the SPP.

 

If it still not working, please proceed with repairing your Adobe Reader/Acrobat. Here's the link: How to update, repair, or re-install Adobe Reader/Acrobat.

 

Let me know how it works or if you have other questions. I'd be around for you. Cheers.

cafetengo
Level 1

How do I add SPP to payroll in Quickbooks Online?

ive tried changing adobe reader as you described and it has had no effect. the issue has been logged with the "back end" team so hopefully it will be resolved soon

tom210
Level 2

How do I add SPP to payroll in Quickbooks Online?

Hello! Did this ever get resolved? I have the same issue myself now...

Ashleigh1
QuickBooks Team

How do I add SPP to payroll in Quickbooks Online?

 Hello Tom,210 Here is an article to help you with SPP in standard payroll and advanced payroll. 

 

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