Welcome to the Community forum, @jan-dorling.
Currently, QuickBooks doesn't support childcare voucher. For the meantime, you can create a Pre-Tax deduction for you to show the item on the employee's payroll.
To set up a deduction category, here's what you'll need to do;
Once done, you can now assign the deduction to your employees.
Keep me posted if you have any additional questions, as I'm always here to help. Take care.
Hi there, AF0113.
Do you mean the Payroll settings mentioned by my colleague MirriamM? I can show you where you can check it.
Here's how it looks like.
That should do it. Let me know if you need anything else. I'll be here to help. Take care.
I have the steps you can perform to create a pre-tax deduction category in the program, @Skylane.
Based on your scenario, it looks like you've followed the steps provided by MirriamM above. Thus, you're using QuickBooks Online Advanced Payroll (QBOAP).
The stored cache on the browser may be full, which causes unusual behavior in QBOAP. That's why you have no option to create a pre-tax deduction category.
To help fix this, I'd first suggest logging into your QBOAP account through a private browser. It doesn't store data in the cache. Because of this, it's a great way to isolate browser-related issues. Here are the keyboard shortcuts depending on the browser you're using:
Once logged in, go back to Deduction Categories from the Payroll Settings menu. Just click Add to create a pre-tax deduction category and enter the details (see the screenshot below). If you're able to do so, let's clear the cache of your main browser. It removes the junk files on the browser so it'll function efficiently. If not, you can use another supported browser.
I'll be right here to help if you need further assistance. Have a great rest of your day, @Skylane.
Thanks for following on this thared, @Chris Hunt.
Yes, you can add a pre-tax deduction in the Standard Payroll. Adding the payroll item can be done in just a couple of minutes.
For more information, check out the Add or customise deductions in QuickBooks Online Standard Online Payroll guide. It outlines the instructions on how to add an after-tax deduction and a repayment.
Additionally, the QuickBooks Online Standard Payroll Hub link provides a breakdown of articles of the processes you can do in the current payroll service.
Stay in touch if you have any clarifications or questions. I'll be right here to answer them for you. Enjoy the rest of the week.
Thanks, , but when I do that I only get two options - for an after-tax deduction or repayments, not the comprehensive list of deductions you've displayed. Are you sure you can add a pre-tax deduction as stated in standard payroll?
It is not possible to account for salary sacrifice/child care vouchers on the UK standard payroll product, however you are able to on the advanced product. We are not sure how the agent has these displayed, they may have been added manually or they are not using a UK product.