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Hi, having been forced to use the shocking core payroll, which is proving not fir for purpose, i have today received notificion from HMRC that i have not submitted my FPS for last month, (the first month i had to use core payroll),
Payroll tax within the software shows it was subbmitted and accepted, Im now told I will get a fine for this, how so i submit this manually? somthing whing used to happen with ease wth advanced payroll, or would i now be better looking to another provider? thanks
I recognize how essential it is to fix your FPS concern immediately to avoid related issues afterward, mattc3. I'll ensure you get the assistance you need from the appropriate support.
Since your Full Payment Submission (FPS) was already submitted in QuickBooks Online Payroll Core, I recommend contacting our payroll support team. They can investigate and track your filings to determine why you have received a notice from HMRC that these have not yet been filed. They can also provide relevant workarounds if necessary.
Here's how:
Additionally, please consider their support hours to connect with them accordingly. For more information, refer to this material: Contact Payroll Support.
On the other hand, you might want to scan this material for the things you'll perform after moving from QuickBooks Standard Payroll to QuickBooks Core Payroll: Introducing QuickBooks Core Payroll: upgrading your Standard Payroll experience.
Do you have other questions about FPS in QuickBooks Online Core Payroll? You can tag me on this thread anytime. I'll be around to share explanations or solutions that will help address any of your queries.
Thanks,
so basically I need to use another way of contacting to go over the same issue, I spend hours of my time putting right a situation I didn’t create, while still paying ridiculously high fees to QB,
time to take the vote, and more of your customers should, QB, thanks and I’m out!
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