FPS not submitted in core payroll

I recognize the urgency of addressing your FPS concern immediately to avoid related issues afterward, mattc3. I'll ensure you get the assistance you need from the appropriate support.

Since your Full Payment Submission (FPS) was already submitted in QuickBooks Online Payroll Core, I recommend contacting our payroll support team. They can investigate and track your filings to determine why you have received a notice from HMRC that these have not yet been filed. They can also provide relevant workarounds if necessary.

Here's how:

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.

For more details, please see this page: How to get help with QuickBooks. 

Additionally, you might want to scan this material for what to perform as you move from QuickBooks Standard Payroll to QuickBooks Core Payroll: Introducing QuickBooks Core Payroll: upgrading your Standard Payroll experience.

On the other hand, if you need to review historical payslips or generate payroll reports, consider browsing this resource for guidance: Navigating QuickBooks Online Core Payroll.

Do you have other questions about FPS submission in QuickBooks Online Core Payroll? You can tag me on this thread anytime. I'll be around to share explanations or solutions that will help address any of your queries.

Thanks, 

so basically I need to use another way of contacting to go over the same issue, I spend hours of my time putting right a situation I didn’t create, while still paying ridiculously high fees to QB, 

time to take the vote, and more of your customers should, QB, thanks and I’m out!