I recognize the urgency of addressing your FPS concern immediately to avoid related issues afterward, mattc3. I'll ensure you get the assistance you need from the appropriate support.
Since your Full Payment Submission (FPS) was already submitted in QuickBooks Online Payroll Core, I recommend contacting our payroll support team. They can investigate and track your filings to determine why you have received a notice from HMRC that these have not yet been filed. They can also provide relevant workarounds if necessary.
Here's how:
- Access your QuickBooks Online company.
- Click Help (?), then select Contact Us from the Search tab.
- Key in your concern and select Continue.
- Determine how you want to connect with an expert: Start a chat or Get a callback.
Additionally, you might want to scan this material for what to perform as you move from QuickBooks Standard Payroll to QuickBooks Core Payroll: Introducing QuickBooks Core Payroll: upgrading your Standard Payroll experience.
On the other hand, if you need to review historical payslips or generate payroll reports, consider browsing this resource for guidance: Navigating QuickBooks Online Core Payroll.
Do you have other questions about FPS submission in QuickBooks Online Core Payroll? You can tag me on this thread anytime. I'll be around to share explanations or solutions that will help address any of your queries.
