I recognize how essential it is to fix your FPS concern immediately to avoid related issues afterward, mattc3. I'll ensure you get the assistance you need from the appropriate support.
Since your Full Payment Submission (FPS) was already submitted in QuickBooks Online Payroll Core, I recommend contacting our payroll support team. They can investigate and track your filings to determine why you have received a notice from HMRC that these have not yet been filed. They can also provide relevant workarounds if necessary.
Here's how:
- Access your QuickBooks Online company.
- Click Help (?), then Contact Us.
- Key in your concern and select Let's talk.
- Determine how you want to connect with an expert: Start a chat or Get a callback.
Additionally, please consider their support hours to connect with them accordingly. For more information, refer to this material: Contact Payroll Support.
On the other hand, you might want to scan this material for the things you'll perform after moving from QuickBooks Standard Payroll to QuickBooks Core Payroll: Introducing QuickBooks Core Payroll: upgrading your Standard Payroll experience.
Do you have other questions about FPS in QuickBooks Online Core Payroll? You can tag me on this thread anytime. I'll be around to share explanations or solutions that will help address any of your queries.
