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Azim1
Level 1

RTI submission error

error.jpg

Hi, I was trying to submit my RTI in QBO payroll, but this error message always appears. Could anyone shed me some idea why this error occurring?

Solved
Best answer May 07, 2021

Accepted Solutions
Charies_M
Moderator

RTI submission error

Thanks for the screenshot, Azim1.

 

The Error 1046: Authentication Failure occurs when the user credentials have neem rejected by the Government Gateway. To get pass through this, make sure to review the following:

  • Correct user ID and password.  
  • Password must be greater than 12 digits.
  • The Government Gateway is activated.

You can try to directly access the HMRC website to review the above-mentioned. This link will route you to the website: http://www.gateway.gov.uk/

 

These articles will serve as your complete guide in case you're using QuickBooks Online Standard Payroll: 

You're always welcome to visit us again if you need help while submitting RTI in QuickBooks Online Payroll. It will be my pleasure. Stay safe and have a great day ahead!

View solution in original post

2 REPLIES 2
Azim1
Level 1

RTI submission error

tax code error.jpg

 

And in the warning tab, this error message has appeared. Why this error occurred?

Charies_M
Moderator

RTI submission error

Thanks for the screenshot, Azim1.

 

The Error 1046: Authentication Failure occurs when the user credentials have neem rejected by the Government Gateway. To get pass through this, make sure to review the following:

  • Correct user ID and password.  
  • Password must be greater than 12 digits.
  • The Government Gateway is activated.

You can try to directly access the HMRC website to review the above-mentioned. This link will route you to the website: http://www.gateway.gov.uk/

 

These articles will serve as your complete guide in case you're using QuickBooks Online Standard Payroll: 

You're always welcome to visit us again if you need help while submitting RTI in QuickBooks Online Payroll. It will be my pleasure. Stay safe and have a great day ahead!

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