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JohnMike
Level 1

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

The tutorials show there to be an account type Accounts Receivable (A/R) and Detail Type Accounts Receivable (A/R) and similarly for Accounts Payable.

These do not exist in the drop down lists in the chart of accounts.

Can someone please explain.

Solved
Best answer January 26, 2023

Accepted Solutions
GeorgiaC
QuickBooks Team

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Hi JohnMike, your default accounts may instead appear in your Chart of Accounts as Creditors (for accounts payable) and Debtors (for accounts receivable). :)

View solution in original post

7 REPLIES 7
GeorgiaC
QuickBooks Team

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Hi JohnMike, your default accounts may instead appear in your Chart of Accounts as Creditors (for accounts payable) and Debtors (for accounts receivable). :)

JohnMike
Level 1

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Ok so I checked out this following a very confused online chat as far as I can tell the only detail type for debtor is debtor and the only detail type for creditor is creditor.

 

Does this mean the the detailed tutorial video on accounts payable is just total rubbish and done of this functionality actually exists on the current version of quickbooks

 

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GeorgiaC
QuickBooks Team

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Hi JohnMike, the term accounts payable and debtors are used interchangeably based on different versions of QuickBooks; both refer to money owed to the business, so you can still follow the online guidance for these.

JohnMike
Level 1

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

So this cut and paste is direct from the qb search tutorial accounts receivable:

 

 

To organise your books, the general recommendation is to maintain one Accounts Receivable (A/R) account and one Accounts Payable (A/P) account.

Your default and only A/R and A/P accounts are the ones that were created when you set up your company in QuickBooks Online, or those you selected during conversion.

However, if you have to group or divide your open payables or receivables, you can do one of the following:

  • Set up parent and sub-customers to group your open receivables
  • Use location tracking to group payables or receivables

The steps in the following sections guide you through setting up either method.

 Tip  If you already have multiple Accounts Receivable or Accounts Payable accounts, consider merging them.

Set up parent and sub-customers to group your open receivables

One way to group your open receivables is to set up a parent customer for each receivable type you need, and then change your existing customers to sub-customers of the appropriate parent. This allows you to group and sub-total your open receivables by the parent customer.

Step 1: Create a parent customer

To be able to group your open receivables by the parent customer, you must create a parent customer for every Accounts Receivable type you need.

To create parent customers:

 

  1. Go to Customers & leads and select Customers (Take me there).
  2. Select New customer to open the Customer information dialog.
  3. Specify a name for the account in the Company field.
    You can use the name of an Accounts Receivable account on the Chart of Accounts to identify the parent customer.
  4. Select Save.

 

Repeat these steps for every Accounts Receivable type you need.

Step 2: Change your existing customers to sub-customers

Next, you need to identify which customers are sub-customers of the parent you created.

 

  1. Go to Customers & leads and select Customers (Take me there).
  2. Locate and select the existing customer to change.
  3. Select Edit to open the Customer information dialog.
  4. Select the Is sub-customer checkbox.
  5. Select the parent customer you created from the Parent dropdown list.
  6. Select Save.

 

You can now group and sub-total your open receivables and filter customer reports by the associated parent accounts.

Use location tracking to group payables or receivables

Locations are automatically reported on the default Customer Balance Detail and Supplier Balance Detail Reports.

To use location tracking to group payables or receivables, you must have turned on location tracking on the Advanced tab of the Account and Settings page. You can then select the Location item on the All Lists screen to set up different locations to use. (For more information about location tracking, see Set up and use location tracking.)

Once you have turned on and set up locations, you can run your report to make sure that all transactions are assigned to a location associated with an Accounts Receivable or Accounts Payable type, and then customise it to report one location at a time.

You must run a separate report for each location, as you cannot run one report and sort it by location.

To run and customise the report:

 

  1. Go to Business overview and select Reports (Take me there).
  2. Search for and open the Customer Balance Detail or Supplier Balance Detail report.
  3. Make sure that all invoices, bills, or other transactions have locations noted in the Location column. If not, you can select the transaction and add the Location directly from the report.
  4. Select Customise.
  5. In the Customise report panel, select the Filter item to open that section.
  6. Select one of the locations from the Location dropdown list.
  7. Select Run report.

The total of all of the reports will equal the total Accounts Receivable or Accounts Payable.

 

 

The problem is that NONE OF THIS IS POSSIBLE BECAUSE THERE IS NOT AN ACCOUNT TYPE ACCOUNTS RECEIVABLE OR ACCOUNTS PAYABLE.

 

 

Please can someone explain.

GeorgiaC
QuickBooks Team

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Hi JohnMike, you don't need to use these specific account names - where you see accounts receivable you would use debtors, and where your see accounts payable you would use creditors. Do you see a debtors and creditors account in your Chart of Account? 

JohnMike
Level 1

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Yes I am with it now. There is no specific Accounts Receivable account type or detail type.

 

What intuit need to do is:

 

A. Update the written tutorial found by searching "Accounts Receivable" after clicking on help. 

 

B. Remove out of date youtube tutorials by intuit which specifically state that you use the Accounts Receivable (A/R) account type.

 

Ditto for Accounts payable.

RCV
QuickBooks Team
QuickBooks Team

Account Type and Datail Type for Accounts Payable or Accounts Receivable do not exist in the drop down lists in COA

Thanks for joining the thread, JohnMike.

 

We consider customer feedback as an opportunity to improve the various features of our products. I'd recommend sending feedback to our engineers directly. They may look into this suggestion and consider adding this option in future updates. Here's how it's done:

 

  1. Go to the Gear icon.
  2. Tap Feedback.
  3. Type in your recommendation in the Share your feedback field.
  4. Hit Next.
  5. Follow the on-screen instructions to complete the process.

 

I've attached screenshots for your convenience:

 

 

 

You can also visit this page to stay up to date on the latest software improvements and enhancements with QuickBooks Online (QBO): Customer Feedback for QuickBooks Online.

 

To assist you in managing your account and growing your business with QBO, I recommend visiting one of our support websites: QuickBooks Help Articles. Account management, banking, and expenses are just a few of the topics covered.

 

Please let me know if you have any additional Chart of Accounts or QuickBooks-related concerns in the comments section. I'm here to assist you. You've got a good one.

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