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poolmagi
Level 2

Duplicate payment made on 1 employee wages and employee reversed the second payment back, how to clear this off the banking review and what action do I need to take on payroll side?

Please assist with clearing bank review and payroll rectification

 

A Duplicate payment was made on 1 employee wages and the employee immediately reversed the second payment back to company, how to clear this off the banking review and what action is needed on payroll / journal / hmrc?

1 REPLY 1
Kristine Mae
Moderator

Duplicate payment made on 1 employee wages and employee reversed the second payment back, how to clear this off the banking review and what action do I need to take on payroll side?

Let's get this fixed, Poolmagi.

 

First, we'll have to delete or rollback the payroll since we have created a duplicate payment or check. Refer to these articles depending on your payroll subscription:

Next, you can recreate the payroll, and resubmit the FPS to HMRC. Let me share the articles that can help you:

Once done, you can exclude the transaction on the banking review page. This way, it'll not be added to the program. 

 

Then, you can continue categorising the other transactions.

 

If there's anything else that you'd like to know, please feel free to leave a comment below. Take care!

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