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support29
Level 1

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

 
Solved
Best answer November 23, 2019

Accepted Solutions
ShallyMarR
QuickBooks Team

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Hi, @support29.

 

Thanks for visiting here in the Community.

 

Yes, you're correct. You can click the export icon to the right with the blue square and arrow to export your mileage data in QuickBooks Online. 

 

Here's how:

 

1. Click Mileage.
2. Select the Export icon.

 

 

After clicking the export icon, it will download automatically using .CSV file format on Excel. See the screenshot below how it looks like:

 

7.PNG

 

Please see this article for more detailed steps about exporting your mileage in QuickBooks Online:  Track mileage in QuickBooks Online.

 

Just in case, you might check this article for future reference about setting up manual tracking: Manually track mileage for multiple vehicles.

 

If you need further assistance with the workaround, just let me know. I'm here whenever you need more help.

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5 REPLIES 5
ShallyMarR
QuickBooks Team

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Hi, @support29.

 

Thanks for visiting here in the Community.

 

Yes, you're correct. You can click the export icon to the right with the blue square and arrow to export your mileage data in QuickBooks Online. 

 

Here's how:

 

1. Click Mileage.
2. Select the Export icon.

 

 

After clicking the export icon, it will download automatically using .CSV file format on Excel. See the screenshot below how it looks like:

 

7.PNG

 

Please see this article for more detailed steps about exporting your mileage in QuickBooks Online:  Track mileage in QuickBooks Online.

 

Just in case, you might check this article for future reference about setting up manual tracking: Manually track mileage for multiple vehicles.

 

If you need further assistance with the workaround, just let me know. I'm here whenever you need more help.

cpjelectrics
Level 2

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Hi

In my Mileage screen I have the blue box with an arrow to Import and next to it an Export option. However only the Import arrow does anything. I can hover over the Export arrow and ge the hand but selecting the icon does not do anything.see screenshot) Please advise

Jen_D
Moderator

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Glad to have you back @cpjelectrics,

 

Have you tried exporting mileage in a private window? Doing this prevents cookies from being stored on your computer, making it a great place to identify browser issues.

 

Try these keyboard shortcuts to start a private window:

 

Google Chrome: press Ctrl Shift N  
Mozilla Firefox: press Ctrl Shift P
Internet Explorer: press Ctrl Shift P
Safari: press Command Shift N

 

If it works, clear the browser's cache to remove the browsing history and start with a clean slate.

 

However, if it doesn't work, I would recommend contacting our phone support department to escalate this to our engineers. Here's how to get support:

 

  1. Click the (?) Help menu at the top right section of your QBO Dashboard.
  2. Tap the Contact us button.

 

I want to make sure this is resolved, let me know how it goes in the comment. I'll be here to provide additional assistance when you need one. Have a wonderful day!

cpjelectrics
Level 2

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Jen

 

Unfortunately this did not work. I do not believe it is a brwser issue as I am able to get the Import pop-up screen to open when I select the Import arrow icon. Its the Export arrow icon next to it that does not work. 

regards,

Chris

 

katherinejoyceO
QuickBooks Team

How do I export auto tracked mileage? Is it the small blue square with the arrow to the right?

Great day, @cpjelectrics

 

Thanks for joining this conversation. The exporting in the Mileage feature is only available for QuickBooks Self-employed for now. 

 

Since this feature has recently added in QB Online, some of the buttons may work for some users. However, our development team is still working to make it work and fully functional for everyone.

 

In the meantime, I'd recommend you visit our blog site regularly to keep you updated about our product enhancements and what's new in QuickBooks Online. 

 

Feel free to message us again if you have more questions. We're always delighted to help. 
 

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