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Best answer November 23, 2019
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Hi, @support29.
Thanks for visiting here in the Community.
Yes, you're correct. You can click the export icon to the right with the blue square and arrow to export your mileage data in QuickBooks Online.
Here's how:
1. Click Mileage.
2. Select the Export icon.
After clicking the export icon, it will download automatically using .CSV file format on Excel. See the screenshot below how it looks like:
Please see this article for more detailed steps about exporting your mileage in QuickBooks Online: Track mileage in QuickBooks Online.
Just in case, you might check this article for future reference about setting up manual tracking: Manually track mileage for multiple vehicles.
If you need further assistance with the workaround, just let me know. I'm here whenever you need more help.
Hi, @support29.
Thanks for visiting here in the Community.
Yes, you're correct. You can click the export icon to the right with the blue square and arrow to export your mileage data in QuickBooks Online.
Here's how:
1. Click Mileage.
2. Select the Export icon.
After clicking the export icon, it will download automatically using .CSV file format on Excel. See the screenshot below how it looks like:
Please see this article for more detailed steps about exporting your mileage in QuickBooks Online: Track mileage in QuickBooks Online.
Just in case, you might check this article for future reference about setting up manual tracking: Manually track mileage for multiple vehicles.
If you need further assistance with the workaround, just let me know. I'm here whenever you need more help.
Glad to have you back @cpjelectrics,
Have you tried exporting mileage in a private window? Doing this prevents cookies from being stored on your computer, making it a great place to identify browser issues.
Try these keyboard shortcuts to start a private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Internet Explorer: press Ctrl + Shift + P
Safari: press Command + Shift + N
If it works, clear the browser's cache to remove the browsing history and start with a clean slate.
However, if it doesn't work, I would recommend contacting our phone support department to escalate this to our engineers. Here's how to get support:
- Click the (?) Help menu at the top right section of your QBO Dashboard.
- Tap the Contact us button.
I want to make sure this is resolved, let me know how it goes in the comment. I'll be here to provide additional assistance when you need one. Have a wonderful day!
