YES, snap!  I have been struggling to get quickbooks to link to Natwest too, telling me I'm logged onto other devices, which I am not and nor have been.  My accountant tried it today too, with the same problem, so I am going to have to spend way to long on the phone tomorrow to Natwest and quickbooks.  My accountant had this with someone else with a natwest account too.

Just when you thing things are meant to be easier with quickbooks!  Not a great first impression.

Hello, @Logibear.

I know how much time it takes when something isn't working the way it used to. I'll help ensure you'll be able to connect Natwest Bank to QuickBooks successfully.

Yes, it's highly recommended to get in touch with your bank or with our QuickBooks Support Team. This way, they'll be able to check and investigate this further. Our support team also has extra tools like the screen sharing session for better assistance.

For the support's contact information, you check it here: Contact the QuickBooks Online Customer Support team.

You can also read the articles listed here in case you have any other banking concerns in the future: Banking for QuickBooks Online.

Feel free to leave a comment below if you have any other questions. I'll be right here to help!

Did anyone every get this problem fixed with Natwest? I am getting same message, not logged in on any other device, checked them all, no background refresh, cleared cache on all PCs, tried different browsers.

Is there a fix? otherwise time to find an alternative accounts software.

Please respond asap.

Thanks

Doug