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Level 1

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

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Best answer August 13, 2019

Accepted Solutions
QuickBooks Team

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Hi there, william15.

 

We removed the screenshot and your license number for the security of your account. The Community is a public forum and everyone can see the information you've shared. We also don't have the tools needed to verify the account details and generate a code. 

 

This is why we're asking you to contact our phone support for us to proceed with the registration. Follow these steps since you're not getting the option to get our contact details inside QuickBooks:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Desktop.
  3. Click Install and Setup, then click Register QuickBooks.
  4. Click Get Phone Number or Start a Message.

Visit us again in the Community if you have other questions. 

View solution in original post

5 REPLIES 5
Moderator

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Here's a catch on why you're having problem registering your QuickBooks, William.

 

With QuickBooks Desktop Service Discontinuation Policy, older versions will no longer receive product updates and cannot access online services (such as Bank Feeds, online registration, and etc.).

 

QuickBooks 2015 is one of the discontinued versions. Hence, you received errors when registering it. 

 

Though online registration is no longer possible, we can still register it using a validation code. I'd recommend preparing your QuickBooks license and product numbers. Our QuickBooks Support Team will be able to generate validation code using those information.

Here's how you can reach them:

  1. Click Help at the top menu and select Support.
  2. Under Additional resources, select Contact us.
  3. Go to the first section.
  4. Type "validation code" and click Search.
  5. Go to the second section and choose how you want to reach them (phone, chat, or email).

Then, the representative will assist you all throughout the registration process.

 

You might also consider upgrading to the latest version for more features and fixes.

 

Feel free to get back to us if you have other questions.

Level 1

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Hi James

I have follow your step but can't find search & search button please assist

i will provider License number to you with print screen of the picture

 

 

Level 1

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Hi All

The License Number is [removed]

Product Number is [removed]

QuickBooks Team

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

Hi there, william15.

 

We removed the screenshot and your license number for the security of your account. The Community is a public forum and everyone can see the information you've shared. We also don't have the tools needed to verify the account details and generate a code. 

 

This is why we're asking you to contact our phone support for us to proceed with the registration. Follow these steps since you're not getting the option to get our contact details inside QuickBooks:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
  2. Select QuickBooks Desktop.
  3. Click Install and Setup, then click Register QuickBooks.
  4. Click Get Phone Number or Start a Message.

Visit us again in the Community if you have other questions. 

View solution in original post

Anonymous
Not applicable

Hi I am having problems register quickbook 2015 please assist the error is quickbook online process did not finished please guide

hi @william15 ,

I am not sure you are able migrating it to QBO from your current version. Try upgrading it first to latest version using the trial one.

https://quickbooks.intuit.com/learn-support/en-uk/getting-started/download-a-trial-of-quickbooks-des...

 

Then I would recommend to verify your data (condensing is a good one also) prior migrating it to QBO. Good luck!