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julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

 
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Best answer May 23, 2019

Accepted Solutions
GeorgiaC
QuickBooks Team

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

Hi Julie, sorry about that! The projects feature is only available on Plus subscriptions. If you would like to upgrade to use this you can go to your accounts & setting > billing & subscriptions and upgrade from there :)

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11 REPLIES 11
MarshallA
Intuit

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

Hello,

 

Not sure about UK version but US version you have to turn on that feature before it will appear in the left side bar.

Gear Icon/Account and Settings/Advanced/Projects.

 

Picture below

GeorgiaC
QuickBooks Team

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

Hi julielove,

 

 

To use the Projects feature you will first need to enable this within the account by going to the Gear icon > Accounts and Settings > Advanced > Payroll. After turning this on you should see a tab for projects in your left navigation bar.

julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

Thank you for your reply.  Unfortunately it's not there either :(   Picture attached.

julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

'Payroll' is not within Gear icon > Accounts and Settings > Advanced > Payroll, and I'm not even sure what Payroll has to do with Projects?

GeorgiaC
QuickBooks Team

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

My apologies, that should have read Gear icon > Accounts and Settings > Advanced > Projects.You will then see the option to turn on project financial tracking.

Thanks

julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

No, it's just not there :(  Please see the screenshot 

MarshallA
Intuit

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

@julielove I just signed up for a trial of the UK version of Plus and I see it on my Advanced section of settings.  Are you sure you're using QuickBooks Online Plus?  Projects is a feature only available in QBO Plus.

GeorgiaC
QuickBooks Team

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

Hi Julie, sorry about that! The projects feature is only available on Plus subscriptions. If you would like to upgrade to use this you can go to your accounts & setting > billing & subscriptions and upgrade from there :)

julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

That would have been helpful to know in the May Updates email I received from QB and also in the video. Nowhere does it mention that Projects is only available with a Plus subscription!!

julielove
Level 2

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

No I'm not using Plus :(  Thank you for clarifying this! 

MarshallA
Intuit

I'd like to use the new 'projects' but it doesn't appear on the list on the LH side. Is this something I need to install?

@julielove If you click this link https://quickbooks.intuit.com/uk/ and scroll down, you can see all the different features included with each version.  I would recommend checking it out as you may find a different version than what you're currently using would better benefit your business.  As new features are released I always recommend comparing the products to see if you're using the one that offers the best value and benefit.

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