Hello,   Intuit DOES offer a live bookkeeping service.  The main page with all the information about it is located here: https://quickbooks.intuit.com/live/ ... View more

Hello,   On the P&L the amounts typically show as positive numbers.   If you have a negative number, you might want to click on that number and see what is making up that amount.  Is t a credit that is worth more than what you have paid for that expense?  Etc.  Need to do some investigation on that. ... View more

Hello,   Click the GEAR icon in upper right corner and select Manage Users.  Set them up as Company Admins and they will have their own login and be able to call Intuit and get support and ask about the account if needed. ... View more

Hello,   Intuit has recently added Mileage tracking to QuickBooks Online accounts.  If you also download the QuickBooks app, (App store and Google Store) you can turn on auto-mileage tracking right from there at it will track your miles in real time and add them to your QuickBooks Online account.  Both versions of the app are free. ... View more

Hello,   Find the check in the bank register, click on it so it's highlighted then click EDIT.  That will bring up the check transaction.  You can then adjust what accounts are offset on the bottom part of the screen.  Then click Save and Close. ... View more

Hello,   I'm not sure what you mean by " as an A/R"   If you enter an expense, you specify what bank or credit card is the funding account and what the offsetting expense is.   Any transactions affecting the bank or credit card accounts will show on the Balance Sheet.  The offsetting expense account used will show on the Profit and Loss.   Example:  If you enter an expense from "Chase Bank" on Sep 16th for $10.00 and use the offsetting expense account of "Meals" then if you run a Profit and Loss that includes the date of Sep 16th, you'll see the amount is taking that 10 charge into account.  Also, if you run a Balance Sheet with an "as of" date that includes the 16th of Sep, you'll see your Chase Bank balance takes that 10 dollar charge into account. ... View more

Hello,   If the seller (and their email) is still listed as the Master Admin, have them log into the file and transfer the MA role to you.  Then you click the accept link in the email and you can log in as the MA and remove the former owner.   If this is not possible, please call support and they can begin a Master Admin Transfer process. ... View more

Hello,   The billing system Intuit uses will try and run your updated card again in a couple days.  Once it does that and the charge goes through, the message saying SUSPENDED will go away.   As long as you have an updated card with available credit then there should be no issue and you should be able to have full access to your books.  Try creating a sample transaction like an expense or an invoice and see if it saves, if it does, then you're good to go and just wait for the next charge attempt to remove the suspended message. ... View more

Hello,   You cannot take a data file from QB Desktop on a flash drive an import it into QuickBooks Online.   You can install a 30 day trial version of desktop, restore the file there and then export to QuickBooks Online from within the desktop program.   https://quickbooks.intuit.com/learn-support/en-us/new-subscriptions/download-a-trial-of-quickbooks-desktop/00/185974 ... View more

Hello @melcard84    How do you mean warranty sales receipts?  Do you mean receipts for sales done under warranty so there is no charge to the customer?  If so, you want to make sure something is going to the customer with 0.00 owed but also if doing these repairs is an expense to your company, you should be tracking that expense.  That way you can see if your warranties are still making money or if you're spending more by honoring them then you are making on them.     ... View more

Hello @VinceAVP    Also the thing you have to keep in mind is that QuickBooks will download whatever info is available on the bank website.  If your bank is like most, there is no "payee" field when you view your transactions on the bank website.  The payee is listed in the description line.   In addition to the link @GarlynGay provided, you can also setup rules for assigning payees and categories to your transactions.  For example, you can set a rule that says anytime QuickBooks downloads something with "officemax" in the description, set the payee to "OfficeMax" and the category to "Office Supplies" .    This will help save time and effort with manually adjusting downloaded transactions that you know always have the same info from their description. ... View more

That is correct sir.  QuickBooks Self-Employed and QuickBooks Online are 2 different products supported by 2 different groups.   At this time, support for QUickBooks Self-Employed is only available through email and in-program chat. ... View more

Hello,   The price is for the account itself NOT per user.  You can have up to 25 users in QBO-Advanced.  The 75 dollar price is the promotional 3 month period.  After 3 months, it goes to the normal price of 150 per month. ... View more

Hello @mlakier    For new signups, it's a 50% discount for 3 months so the price is 75 for month.  After the promotional period, the normal price will be in effect which is 150 per month.   https://quickbooks.intuit.com/online-compare/ ... View more

Hello,   The simplest way would be to setup the lessee as a customer and then when you get a rent payment, record it as a deposit into the business bank account and offset an income account called something like "Rental Income", "Leasing Income" or something like that.   This is obviously the simplest transaction involved.  You would want to follow up with an accountant to make sure you're tracking thinks like the building as an asset and any depreciation (if applicable) ... View more

Hello @clint5    If you want to send a general email and not a transaction form from QBO, go to your customer list, click the small gear icon for the list and make sure Customer Type is checked so it shows up.   Checkmark every customer with that type that you want to email and then click Batch Actions/Email   This will open your default email program with your customers email addresses pre-filled.   See attached picture ... View more

@RhondaL   Here are 2 links to articles on how to setup the class tracking and then how to classify the transactions.  In your case, each class would be a different part of the organization you want to track.   https://quickbooks.intuit.com/learn-support/en-us/feature-preferences/get-started-with-class-tracking-in-quickbooks-online/00/191381   https://quickbooks.intuit.com/learn-support/en-us/help-articles/track-your-transactions-by-class/00/372560   Once you classify your transactions by class (organization department) you can run a Profit and Loss by Class report and see the breakdown.   In the picture attached, I have apartment buildings setup as classes. ... View more

Hello,   What you can do is go to Expenses on the left and select Vendors.  Click ADD new vendor.  Fill in the contractors info and check mark the box that says Track payments for 1099.  This will make the vendor a contractor but allow you to enter all their info.  Once thats done, go to Workers/Contractors on the left and click their contractor profile and you can enter all their direct deposit info. ... View more

@RhondaL    It all depends HOW you want the info to show on a report.  If you want to run a simple 1 column profit and loss report you can create a separate income account for each part of the organization.  The on the P&L it will show INCOME and then indented the different income accounts.  The advantage to this is also if you only track the INCOME seperatly and not all the expenses.   If each part of the organization has its own set of income and expense accounts, I would recommend assigning each part a CLASS.  That way you have all the accounts down the left side and a separate column for each part of the organization with its amounts. ... View more