Migrate QBDT Pro 2015 from old to new laptop

I'm here to guide you on how you can move QuickBooks to your new laptop, Andy Hodgson.

If you're using the 2015 release, your application will have to be manually transferred. Here's how:

1. You'll need your product and license details available. If you don't have them, press F2 while in your books. This will display a Product Information window which can be used to obtain the necessary information.

.
2. Uninstall QBDT from the device it's currently installed on before attempting to reinstall it on the new computer.
3. On the new PC where you want it moved to, download the installation files by inserting your CD. If you no longer have a copy of the compact disc, installation files can be obtained from the Downloads & Updates page of our website.
 

4. Install the program.
5. After installation is completed, go to Help in the menu bar at the top, then select Register QuickBooks.
6. Enter the requested information to register your product on the new computer.
 

Once you've finished the transfer process, your company file(s) can be copied to their new location. On the other hand, if you are getting errors when entering the product and license number, make sure the license number and product code matches. For more information on how you can move your company files to another computer, check out this article for your guide: Move Your Company Files To Another Computer. 

Also, there are times your company file won't open in QuickBooks Desktop. I've provided this article for several fixes that you can perform: Can't Open Your Company File In QuickBooks Desktop.

Drop your comment below if you need further assistance with QuickBooks. Remember, I'm always right here to help.

Are you still able to open the QBD program on your old computer? Are you sure you are using the QBD 2015 UK Pro version?

Yes, definitely QuickBooks Pro 2015 Release R17P

I've tried all of the above, and it still doesn't allow me to register Licence & Product codes

They only provide installer for QB Desktop 2016 as the oldest version available on the website. You can't use the installer file for QB Desktop 2015 US Pro R17. You should contact Support in UK and ask the correct installer file. Otherwise, you can purchase the one time license for QB Desktop 2015 UK Pro to upgrade your version.

How do I buy a one time licence?

QBDT Pro 2015 isn't shown in the list?

Hi there, @Andy Hodgson. I'm here to provide some details on how you can buy a one-time license for QuickBooks Desktop (QBDT) Pro 2015. 

QBDT Pro 2015 is an unsupported version of QuickBooks. This is the reason you're unable to find it on the Download & Updates page. That said, I highly recommend reaching out to our Customer Care team to inquire if they still have an available QBDT Pro 2015 version. They can also provide options that you can take.

Otherwise, you can also look for authorised retail stores to buy a one-time license for QBDT Pro 2015 version. Once you have one, they can also assist you in installing the program. 

Before doing so, ensure to create a backup copy of your company file. Restore it once you've installed your QBDT program.

You may also visit our QuickBooks Help page to find additional references and guides for performing your QBDT tasks. 

Please let me know updates on how this goes. I'm just around the corner and ready to lend a hand. Have a good day ahead. 

---

@Andy Hodgson wrote:

How do I buy a one time licence?

---

@Andy Hodgson 

Click my profile name and you will find our website address to send a direct message.

Hi, I'm in the same boat. How did you manage to get it working? Did you manage to download the 2015 version to your new laptop?

Hi sailongcc, thanks for joining this thread. Please note, following the discontinuation in June 2023, we're no longer able to support QuickBooks Desktop in the UK, but you may try using the QuickBooks UK 2015 Download link to install the product on your new device. Hope this helps!

Hi @GeorgiaC , Thanks so much for your reply. I clicked on the link for download but nothing happens?

@sailongcc 

You can reinstall your license but Support will refuse to provide the activation code. You can use the trial version as a workaround.

Hi sailongcc, thanks for trying that. Unfortunately, we would be unable to support further as our download guide only covers versions 2016 and above. For information on moving your data to QuickBooks Online or another accounting software, please see here. We'll be around if you have any further questions. 

@GeorgiaC ignore my previous message. I got it thanks!

That's great @sailongcc, pleased to hear it!