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Lokabandhu
Level 2

Seeking QB2010 to QBO upgrade path

Hello, I'm a long-term QB user upgrading a new client to QBO.  Thewy are currently running QB 2010 and I need to figure out how to get the QB 2010 data into QBO.  My understanding is I need to go via QB Desktop but a trial version doesn't seem to be available in the UK.  Suggestions very welcome! 

Solved
Best answer September 11, 2023

Accepted Solutions
Fiat Lux - ASIA
Level 15

Seeking QB2010 to QBO upgrade path

@Lokabandhu  

I am not sure you can upgrade directly from QBD 2010 to QBD 2021. You may need to upgrade your data gradually to QBD 2015 or 2016. Contact me in private and we can share the trial version for it.

View solution in original post

9 REPLIES 9
Fiat Lux - ASIA
Level 15

Seeking QB2010 to QBO upgrade path

Do you need to convert data from QB Desktop UK version to QB Online UK version or another region?

Lokabandhu
Level 2

Seeking QB2010 to QBO upgrade path

It's all in the UK, I need to convert from QB 2010 Pro to QBO UK... 

Ashleigh1
QuickBooks Team

Seeking QB2010 to QBO upgrade path

 Hello Lokabandhu, thanks for posting on the Community page, the trail version is still available here is the link for you.

Fiat Lux - ASIA
Level 15

Seeking QB2010 to QBO upgrade path

@Lokabandhu  

I am not sure you can upgrade directly from QBD 2010 to QBD 2021. You may need to upgrade your data gradually to QBD 2015 or 2016. Contact me in private and we can share the trial version for it.

Lokabandhu
Level 2

Seeking QB2010 to QBO upgrade path

Hi @Fiat Lux - ASIA thanks for the reply, yes I think you might be right that I may need to upgrade my data gradually to QBD 2015 or 2016.  It's not clear to me how to PM you directly - when i click your profile icon I don't see an email link....  Sorry to be stupid!

Fiat Lux - ASIA
Level 15

Seeking QB2010 to QBO upgrade path

@Lokabandhu  

Click on my profile name and you will find our website address to send an mail to.

usman khalid
Level 1

Seeking QB2010 to QBO upgrade path

Hello, I am using QB Pro 2010 desktop version. I bought new computer which has windows11 and my QB Pro 2010 is not running on Windows11. Please guide me which is latest desktop version and how to migrate my data to new software. 

Usman

SIAB
Level 7

Seeking QB2010 to QBO upgrade path

@usman khalid 

Where is your company located? UK or another country?

Jovychris_A
Moderator

Seeking QB2010 to QBO upgrade path

Thanks for joining here, Usman. Let me provide information about the QuickBooks Desktop availability in the UK and other exclusive countries.

 

Upgrading can be a good plan if you're using the latest Windows 11 operating system (OS). However, please be aware that as of June 2023, QuickBooks Desktop (QBDT) versions 2016 and above will no longer be supported in the UK. We urge all users to migrate to another software solution prior to this date. We recommend QuickBooks Online, our more accessible and lighter version, which is available anywhere with an internet connection.

 

In other regions such as the United States (US) and Canada (CA), QBDT Pro Plus and Premier are no longer available for new subscribers. However, QBDT Enterprise 2024 isn't impacted by this update and remains available for purchase. If your business is located in one of these countries, you can contact our Sales team directly. The necessary links and contact numbers are provided below:

 

QuickBooks Desktop Enterprise US

QuickBooks Desktop Enterprise CA

 

Please note that to ensure your company data is correctly restored without issues due to feature updates, we require you to gradually migrate to the most updated versions. Obtain trial versions of QBDT 2010, 2013, 2016, 2019, 2022, and finally 2024. During this process, you'll specifically need to back up and restore your 2010 company file to complete the migration effectively.

 

You can follow these steps once you reach in 2024:

 

  1. Ensure all users sign out of your company file.
  2. Open your 2024 QBDT.
  3. Select Open or Restore Company from the File tab.
  4. Click Open a company file, then Next. If you have a backup company file (QBB) instead of a company file (QBW), choose to Restore a backup copy.
  5. Find and select your company file. Then, Open.
  6. Sign in to your company file as the admin user.
  7. Select Update now.
  8. Once finished, click Done.

 

Although these articles are based on US guidelines, the steps provided can also be applied to CA when updating a company file and checking its compatibility with the newer version:

 

 

When you encounter issues while migrating to QBDT 2024, I recommend contacting our QBDT Live Support team. They can further assist you in updating your company file so that you can access it in the 2024 version.

 

Please let me know if you have additional questions about updating your company file by leaving a reply below. We're always here to help.

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