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Best answer January 27, 2020
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Let me clarify this situation, yeolderockinn.
You're unable to remove those two expenses since you've already filed your returns. As mentioned by my colleague above, you'll see them under the Exception Amount column.
If they were added in a previous return and you removed them from Quickbooks it would be a valid exception.
If you feel they are not a valid exception we'd advice speaking to an accountant and they can journal them out or you can contact our QuickBooks Online Technical Team. They have the tool to correct your returns so you have accurate records in the system.
Here's how you get in touch with them:
- Log in to your QuickBooks Online account.
- Click Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
- Enter a brief discussion of your concern, then click Let's talk.
- Select Start a chat.
Let me know how your chat goes or if there's anything else I can help you with QuickBooks. Thank you and take care always!
Welcome to the Community, @yeolderockinn.
Once you make changes (change, delete, or add) to previously filed transactions, it will reflect under the Exception Amount column of your VAT return. You can make use of the adjust link from the form if increasing or decreasing the amount is necessary (see screenshot below).
If you're unsure of the two expenses from Aug/Sep, I suggest running the Audit Log to determine if there any changes.
Here's how:
- Click the Gear icon in the upper-right corner.
- Select Audit Log under Tools.
- Choose the Filter drop-down.
- Pick the necessary options.
- Tick Apply.
For additional information about VAT exceptions and the Audit Log feature, check out the following article. It also contains additional information and instructions:
Let me know if you have further questions or other concerns. Please know the Community has your back. I’ll be right here to assist further.
Let me clarify this situation, yeolderockinn.
You're unable to remove those two expenses since you've already filed your returns. As mentioned by my colleague above, you'll see them under the Exception Amount column.
If they were added in a previous return and you removed them from Quickbooks it would be a valid exception.
If you feel they are not a valid exception we'd advice speaking to an accountant and they can journal them out or you can contact our QuickBooks Online Technical Team. They have the tool to correct your returns so you have accurate records in the system.
Here's how you get in touch with them:
- Log in to your QuickBooks Online account.
- Click Help (?) at the top right.
- Select Contact Us to connect with a live support agent.
- Enter a brief discussion of your concern, then click Let's talk.
- Select Start a chat.
Let me know how your chat goes or if there's anything else I can help you with QuickBooks. Thank you and take care always!
