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Resonate
Level 2

USD to Euro Transaction is not reconciling?

Hello people of QB,

Our base currency is set to GBP.

I recently made a transfer from our Revolut USD account to our Revolut EUR account.  This has come up on QB but when I categorise it as a transfer, the system says I cannot, because it is not in GBP and there can only be two exchange rates.

I reached out to QB Online who advised me to next time transfer from USD to GBP to EUR, which I will do in future, but it doesn't sort my current issue!

Thank you so much for your help!

Solved
Best answer December 16, 2021

Accepted Solutions
EmmaM
QuickBooks Team

USD to Euro Transaction is not reconciling?

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

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4 REPLIES 4
EmmaM
QuickBooks Team

USD to Euro Transaction is not reconciling?

Hello, Resonate, in the case where the base currency is GBP and you want to record a transfer from a EUR account to a US dollar account the way to do that would be to transfer from EUR to GBP and then do a separate transfer from GBP to US dollar account, If the existing transaction is in your banking section to be reviewed it would be a case of excluding it and manually creating the transaction in the + symbol in the top right and transfer.

Resonate
Level 2

USD to Euro Transaction is not reconciling?

Thanks Emma for such a fast and helpful response.  Could you please talk me through creating the new transaction?  It's not something I've done before.

Resonate
Level 2

USD to Euro Transaction is not reconciling?

Don't worry, all sorted!

Ashleigh1
QuickBooks Team

USD to Euro Transaction is not reconciling?

Hi Resonate, that is great to hear your all sorted. If you have any more Questions, please get back in touch. Have a lovely day. 

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