Keeping Quickbooks Customers in Sync with Google Contacts

Hello COM_Mike,

The first time you connect Google, we add a new group called QuickBooks Customers to your Google Contacts. Your QuickBooks customers are imported into this group. After this first time, if you add new customers in QuickBooks, they are updated in Google Contacts every 15 minutes (in some instances, this might take a few hours).

Can I confirm when you added the new contacts into Google, if you added these under this group that should have been created?

Thanks,

Talia

Thanks Talial. I can't see a Quickbooks group in Google Contacts. Is it possible to break the connection and re-apply it to see if the group appears?

Hello,

You can disconnect the app by going to Apps > My Apps > Disconnect. You can then reconnect. Please find attached an article for further details on this app here.

Thanks,

Talia

I've disconnected Quickbooks from Google Contacts but I'm now not being given the option to re-connect. When creating a new invoice I don't get the option to connect to Google Contacts if I create a new Customer as I did the last time I connected.

Hello,

You will need to reconnect this via the Apps section - it is named Invoice with Google Calendar.

Thanks,

Talia

Hi, I did all that and the connection is back in place but still no sign of the Quickbooks group in "Google Contacts". I've restarted the PC to make sure the cache has been cleared out. Anything else you can suggest? Thanks

Hello,

Do you have the option under your settings and help for QuickBooks Customer group in your Google account?

Thanks,

Talia

Hi

No. It's not there

Thanks @Anonymous. I had already tried clearing out the browser cache a few times but that didn't seem to make any difference. I have made some progress though. Any new contacts that I now add to my Google Contacts account do now appear in the list of available "Google Contacts" when I create a new invoice. But I have to explicitly add them as new Quickbooks Customers at the same time. But any new customers that I create in Quickbooks do not get added to Google Contacts and neither do any changes that I make to Quickbooks customers get synced back to Google Contacts. Any suggestions on that? And just for reference, there is still no "Quickbooks Customer" group in my "Google Contacts" account.

Hello,

From what I can see, it does not look like Google updates with changes made on QuickBooks, only the other way round - this sync is to easily bring in your Google contacts to QuickBooks.

Thanks,

Talia

is this for online or desktop

Hello there, customercarescoopydoo,

I went through the thread, and the conversation thread is for QuickBooks Online.

Are you still having a problem syncing your Google Contacts? You can import them manually instead. Check this article for the detailed steps: Import customer or vendor contacts from Outlook, Excel or Gmail.

Should you have any more questions, I’m always around to answer them for you.

hi 

is this only for quickbooks online

thanks

Hello customercarescoopydoo,

You can connect your Gmail account to QuickBooks Desktop. However, it will not sync your contacts automatically. You can use this link for more information: Connect your email to QuickBooks Desktop.

Instead, we can export your contacts from Gmail and import it to QuickBooks Desktop manually.

To export your contacts from your Gmail account, you can following sections of this article: 

• Option 2: Export Gmail contacts to a file
• How to create an Excel file for import

• How to verify the exported file

After that, you have three options to import the file to QuickBooks Desktop. You can either use the Standard import, the Advanced import, or the Add/Edit Multiple Lists. You can see the details steps per option in this article: 

Import or export MS Excel files.

You might also want to know more about the processes when importing or exporting data in QuickBooks Desktop:

• Import and export data in QuickBooks Desktop
• Import/export CSV files

Feel free to drop by again if you require additional help in following those steps.

How did you create the link?  I'm trying to do the same and I am working with a new google account.  I need to pull from QBO first and get them into Google then keep them synced moving forward

Hi there, @scuba32541.

Let me clarify things with your concern and help you from there.

Are you trying to link your Google account to your QuickBooks Online? If so, you can link it via the invoice option. Here's how:

1. Click the + New button, then select Invoice.
2. Select the drop-down arrow in the Choose a customer field, then Add New.
3. Click Connect your Gmail account. 

Also, if you want to import your Google contacts using an Excel file, feel free to read this article for the detailed steps and information: Import customer or vendor contacts from Outlook, Excel, or Gmail. Please know that this article is for the US version, but it's still applicable to the UK version.

As always, feel free to visit our QuickBooks Community help website if you need tips and related articles in the future.

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

What about the other way around, transferring the contacts from QB to Google contacts? I've tried export > import and it really doesn't like the default setup.

@PCPCS 

Do you need to export existing contacts or duplicate automatically for any new contacts created in QBO?

Overall, I have a new phone with only a few clients listed in it. I would like to sync QBO & Google contacts so that the QBO client list keeps my google contacts updated.

Thank you for your assistance

@PCPCS 

Explore this app

https://www.integromat.com/?pc=quickbooks