QuickBooks Product Showcase '24 |  Visiting 20 locations in June 
Contact us
Need help choosing a plan?
Created with Sketch. 1800 618 521 Schedule a call
Need help?
We're here for you.
Schedule call
Created with Sketch.

Complete a bank reconciliation | Get started tutorial

Complete a bank reconciliation in QuickBooks Online

Woman smiling on the phone writing in a notebook

Step-by-step guide

Step 1: Open the Reconcile Tab

  • Select Accounting from the left-hand navigation menu
  • Select the Reconcile tab.

The first time in, there is an option to watch a video on how it works. Click Get Started. The next time you are in the Reconcile tab, the Reconcile window will come up straight away.

 reconcile tab in QuickBooks Online

Step 2: Select your bank account

  • In the Reconcile window, choose the bank account you are reconciling from the drop-down box.

For example: The last statement ending date 01/01/2022 and Beginning balance was the last time this bank account was reconciled and the balance at this date.

select a bank account in QuickBooks Online

Step 3a: Resolving a Reconciliation Discrepancy

  • Important: If after the bank statement was reconciled and a transaction was changed or deleted, an error message will appear to warn you that your beginning balance is off and needs to be fixed.
  • Select We can help you fix it.
error message in reconciliation in QuickBooks Online

Step 3b

A Reconciliation Discrepancy Report (shown opposite) will populate. This will help you find the transactions that were changed after the last reconciliation. 

  • Select View under the History column and fix the errored transaction to once again reconcile your bank.
reconciliation discrepancy report in QuickBooks Online

Step 4a: Finalise

The image opposite shows all transactions processed via the bank feeds. If all transactions match the bank statement, then the reconciliation will show Difference 0.00. If a transaction is not ticked as below, you will need to investigate where this transaction has come from and remove it from this reconciliation. All transactions from the bank feeds will have a green icon and be ticked automatically.

transactions and reconciliation difference in QuickBooks Online

Step 4b

  • Select Finish Now. You also have the option to select Save for later or Close without saving.
  • This takes you back into the Reconcile window, which will summarise the bank account’s last reconciled date and ending balance just completed. 
finish now in reconciliation in QuickBooks Online

Related Resources/Articles

Image Alt Text
How to

Reconcile an account in QuickBooks Online

Reconcile accounts to match your bank and credit card statements.

Image Alt Text
How to

Learn the reconciliation workflow

A step-by-step guide to reconciliation in QuickBooks Online.

Image Alt Text
How to

Undo a client’s reconciliation in QuickBooks Online Accountant

Learn to undo reconciliations.

Need more help?

Illustration of user on laptop accessing QuickBooks Advisor Resource Hub

Advisor resource hub

All you need to get started with the QuickBooks Suite.

Illustration of user on computer utilising QuickBooks help articles on support site

Visit our support site

Search thousands of help articles on our support site.

Illustration of a person pointing to the QuickBooks help button on their mobile phone

Use the help button

Use the help button from any page within QuickBooks Online to search articles or connect with an expert.

Illustration of two people engaging in QuickBooks community discussion

Ask the community

Get help and links to useful resources from other small businesses using QuickBooks.