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Say goodbye to WorkZone – Introducing Swag

Effective September 26, 2024, the WorkZone employee self-service app will be retired and replaced by Swag, the latest staff management and benefits app.

Swag offers a wide range of features for staff, allowing them to manage their timesheets, leaves, and payslips on the go. 

As an employer, please encourage your employees to migrate from WorkZone to Swag to avoid any disruptions in their management tasks.

For existing WorkZone users, rest assured that all familiar features are available in Swag, with a fresh design and some added functionality. All the user information from WorkZone will be pre-populated in Swag to offer a seamless transition.

Here are some FAQs to help you further understand Swag's features and benefits:

What is Swag, and who owns it?

Swag is a powerful app that combines work, money, career, and benefits into one platform. Employment Hero, the app's owner, acquired KeyPay in 2021 and subsequently merged Employment Hero and WorkZone, two powerful apps, into one. Swag helps employers offer more competitive workplace benefits while helping employees manage work and claim exclusive benefits.

Is the WorkZone app being decommissioned?

Yes, the WorkZone app will be decommissioned on September 26, 2024 for QuickBooks Payroll customers. Swag is the recommended mobile self-service app for QuickBooks Payroll users powered by Employment Hero.

Will there be any additional fees for Swag?

No, there won't be any additional fees to use Swag. Swag is included for staff as a part of your existing QuickBooks Payroll subscription.

Can I use Swag on a desktop?

Swag is a mobile-specific application designed for use on the go. However, employees can also log into the QBO Payroll self-service portal on a desktop using their Swag credentials.

How do I download and move from WorkZone to Swag?

Existing WorkZone users can download the Swag app from Google Play or Apple App Store. Enter your existing WorkZone credentials to log in, and any data will automatically transfer to the new app. Follow the step-by-step process mentioned in the FAQ section to reset a password or reactivate a login.

In conclusion, Swag is a powerful app that offers a range of employee self-service features and benefits, making Payroll tasks more efficient for both employees and employers. With WorkZone being retired, now is the time to migrate to Swag and experience the improved and advanced management tools it has to offer.


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