We’re pleased to let you know that we now have most of the major banks providing direct bank feeds into QuickBooks Online, with more coming over the next few months.
If your bank is listed below, you can now access a direct bank feed for your bank accounts into QuickBooks.
The direct bank feed will provide an accurate and secure way to automatically import your bank transactions, which will save you time not having to re-key your data into QuickBooks. Your account will also stay connected even when you make changes to your banking password.
Connecting to a direct bank feed is easy. Just select your bank account, follow 3 simple steps and you’re on your way to better banking!
QuickBooks supported banks:
- St. George
- Bank of Queensland
- Bank of Melbourne
- Macquarie Bank
- Bendigo Bank
- Adelaide Bank
How to connect your direct bank feed in 3 simple steps
For other supported banks, please follow these steps:
Step 1: Enter your banking info into QuickBooks
- On the QuickBooks dashboard, click Banking
- Click Add account in the upper right corner
- Follow the on-screen instructions to input your bank and account details
Step 2: Complete and then submit the authority form
- To authorise your bank to provide the data feed; just print, complete, and then sign the authority form
- Email or post the form to the following addresses below:
- Via email: email@example.com (Subject: QuickBooks Bank Feed Request)
- Via post:
SISS Data Services Pty Ltd
Locked bag 3060
Crows Nest, NSW, 1585
Note: do not send the form directly to your bank. Once the form is received, it takes about 4 working days for email and 10 working days if posted for everything to be set up and the data to start flowing. During this time, if you have connected an account using our standard bank feed service, your transaction data will continue to update in QuickBooks, so you don’t need to worry about missing any transactions.
Step 3: Keep an eye out in QuickBooks and accept your direct data feed connection
- Once the form has been processed and approved, we’ll inform you by displaying a message in QuickBooks Online
- When prompted in QuickBooks, connect to your new direct data feed connection
FAQs about QuickBooks direct bank feeds:
How long does the authority form approval take?
If posted it generally takes around 4 working days for email and around 10 working days if posted for approval.
What if the form is not correct?
We will contact you and provide you with instructions on how to resubmit.
Who needs to sign the form?
All bank account holders and required account signatories. If there are two bank account holders/authorised signatories, make sure both account holders sign the form.
What if I have more than one account connected?
You will need to follow the same process for every account one-by-one. The bank must have one authority form for each account.
What if I want to cancel the direct feed after submitting the form?
Canceling the direct feed must be communicated with the financial institution directly by sending an email /fax/post.
Is my data secure?
Absolutely! We use an approved bank system for transferring the data and the data is encrypted.
What about credit card accounts?
We only support transaction accounts at this stage. We hope to enable credit card account direct feeds soon.
Where can I get more help?
You can contact our customer support team here.