I'll share a few information, Jacobracken-hotm. You'll get a discount of 50% for four months if you subscribe to our plan immediately without using the free trial.
If you haven't used the free trial, but you're still charged for the full amount, we'll need to check your account. I suggest reaching out to our customer care support so an agent can take a better look at this. Here's how:
- Click Help inside QuickBooks Online.
- Enter "I need a human" in the Type something field.
- Select Contact a human.
- Click Live Chat / Call me back.
- Enter "Payment issue" in the description field, then click Continue.
- Select Chat.
Let me include this blog to help you set up QuickBooks Online: Get started with QuickBooks Online.
Feel free to visit the Community if you have other concerns. We're available 24/7 to help you. Take care!