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Everything you need to know about banking in QuickBooks Online - Discover more
jacobracken-hotm
Level 1

Can I get the discount of 50% for first 4 months I clicked on it then it charged me full amount straight away?

Paid full amount after clicking on discount price
2 REPLIES 2
Kristine Mae
Moderator

Can I get the discount of 50% for first 4 months I clicked on it then it charged me full amount straight away?

I'll share a few information, Jacobracken-hotm. You'll get a discount of 50% for four months if you subscribe to our plan immediately without using the free trial.

 

If you haven't used the free trial, but you're still charged for the full amount, we'll need to check your account. I suggest reaching out to our customer care support so an agent can take a better look at this. Here's how:

  1. Click Help inside QuickBooks Online.
  2. Enter "I need a human" in the Type something field.
  3. Select Contact a human.
  4. Click Live Chat / Call me back.
  5. Enter "Payment issue" in the description field, then click Continue.
  6. Select Chat.

Let me include this blog to help you set up QuickBooks Online: Get started with QuickBooks Online.

 

Feel free to visit the Community if you have other concerns. We're available 24/7 to help you. Take care!

Fiat Lux - ASIA
Level 15

Can I get the discount of 50% for first 4 months I clicked on it then it charged me full amount straight away?

@jacobracken-hotm 

If you have to open a new QBO account, make sure to click the Buy button to get the discounted price for up to a few months. If you purchase from the Trial account, you have to pay the regular rate.

https://quickbooks.grsm.io/UK

 

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