Let me guide you where to add the country code, GATHH.
You'll have to manage your account to add the country code. Here's how:
Once done, log in to your QuickBooks account. You'll then receive the SMS code for the verification of your account.
Let me also share the details on how you can recover your account when you can't sign in.
Feel free to visit us if you have other concerns. We're available 24/7 to help you.
Hello there, GATHH.
This means that you have to use a phone number that is under the jurisdiction of the same state or country. Otherwise, you'll encounter the same error message.
If that doesn't work, I'd recommend contacting our Customer Care Team. They can review your account and will provide the further steps to get everything working again.
We'll be right here if you need anything else. Have a great day!
Which QBO country version do you have? US version or Global version for Thailand ?
Support won't contact you. You are the one who have to ask the callback, chat, or send a message from your Help menu.
You are using QBO UK version
You need to have a UK-based mobile numbers. If your company is located in Thailand, consider migrating to QBO Global version for Thailand instead. You will be able to use your local mobile numbers.