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Visit this post for a list of recent banking issues in QuickBooks Online.
Sallyflp
Level 1

Joint bank account permission

I am trying to link a joint Barclays account to my quickbooks online

it comes up with message saying it will contact other user ie wife on account 

who contacts and how? Been trying to sort for weeks and the other person never uses online banking so have no idea how they are trying to contact

is there a work around? 

5 REPLIES 5
Ashleigh1
QuickBooks Team

Joint bank account permission

Hello Sallyflp, 

 

Welcome to the Community page, 

 

 Can we ask when is it you are seeing the message? 

 

Is it on Quickbooks side or the bank's side when you try and do the connection? 

Knicky Knacky Noos
Level 1

Joint bank account permission

Was this sorted? I am having the same issue.

TIA

Ashleigh1
QuickBooks Team

Joint bank account permission

Hello Knicky Knacky Noos, 

 

Welcome to the Community page, 

 

Can you give us some more information please 

 

Can we ask where are you seeing the message?

 

Is it in Quickbooks side or the banks side when you try and do the connection?

1Blindman
Level 1

Joint bank account permission

Hi Guys,

Im having same problem, gong round in ever decreasing circles, QB wont connect to joint account in anyway.Partner received email asking permission, gave consent on barclays app.Nothing is actioned any further by either platform????

 

Regards

Mike

EmmaM
QuickBooks Team

Joint bank account permission

Hello 1Blindman, When you sign into the Barclays app to give consent are you then logging into QuickBooks Online via an app or through a browser on a pc?

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