Hello there, @AlabamaPamela.

1. From the left menu, select Accounting.
2. Select Chart of Accounts under the Toolbar.
3. Find the account you deposited the payment to, then select View Register.
4. Locate and choose the correct deposit.
5. Select Edit.
6. On Bank Deposit screen, scroll down to Add funds to this deposit, then find the fund you need to edit.
7. In the Received From column, search and choose the appropriate Customer name.
8. In the Account column, search and select Account's Receivable.
9. Select Save and close.

To give you more insights about this process, please read through these articles:

• Record and Manage Bank Deposits in QuickBooks Online.
• How to link a deposit to an invoice.
• What are Bank Deposits in QuickBooks?

Please let me know if there is anything else I can help with.

I opened the bank register and entered the deposit without receipt there.  No need to create an invoice.

My solution was to:  Select CREATE; Select SALES RECEIPT and enter the funds there.

Hello again, AlabamaPamela. Thanks for the additional details. 

You can follow the steps provided by GraceC to achieve what you need. But instead of using Account Receivable in the Account column, use a different account such as income. Moreover, blantonbuild is also correct. 

It just depends on you on what solution you'd follow, since both suggestions will get the same result. For guidance, I suggest you contact your Accountant for advice. 

If you have any other questions, let me know by commenting below. I'm here for you. Have a great day!

How to enter check without invoice. I need money into my checking account and need to give credit to customer for same amount,  how can i do this in quickbooks online ? If there is anyone can help, would be much appreciated 

Hi there, Joji. I can guide you on how to record the money into your checking account and enter a check for your customer in QuickBooks Online (QBO).

First, you can record a deposit to input the money into your account.

1. Sign in to your QBO account.
2. Go to the +New icon, then click on Bank Deposit.
3. Choose the account you want to put the money into from the Account dropdown.
4. Fill in the rest of the fields, then save the transaction.

Once done, you're now ready to give a credit to your customer. You can issue a check through the +New icon.

1. Select Check from the +New icon.
2. Pick the customer's name from the Payee dropdown.
3. Enter the other details.
4. Click on Save and Close.

I'm adding this link for additional reference about writing checks in QBO: Create and record cheques in QuickBooks Online.

On the other hand, here's how you can get more resources while handling your other customer transactions in the future: Manage invoices, payments and transactions.

If you have any other questions about giving credits to your customers, let me know by adding a comment below. I'm always here to help. Have a good one!