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Everything you need to know about banking in QuickBooks Online - Discover more
Titanium Engineers
Level 1

Quickbooks Online - Sales Orders

It's quite unbelievable QuickBooks have not fixed this problem yet, QuickBooks Desktop had everything a lot of companies used, by not providing a replacement, like for like, they're just losing paying customers.

 

@ Meg3 what is the software you're using for sales orders/inventory etc.?

sprice
Level 1

Quickbooks Online - Sales Orders

We also went to Zoho for this very reason. It's funny because I suggested to Zoho technical support about adding a feature and they did it within a week. Quickbooks would have taken 10 years. On top of that our customers ended up liking the customer portal on Zoho much better.  

Fiat Lux - ASIA
Level 15

Quickbooks Online - Sales Orders

I strongly agree. We've helped many clients converting their data to Zoho for the same reason.

 

Spencito
Level 1

Quickbooks Online - Sales Orders

Is there any update to this? 

JamesAndrewM
QuickBooks Team

Quickbooks Online - Sales Orders

Hello there,

 

Currently, this is unavailable in QBO. As we value your suggestions, I recommend sending your feedback to our Product Development Team. Here's how to send feedback: 

 

  1. Click the Gear icon in the upper-right corner.
  2. Select Feedback under Profile.
  3. Share your feedback.
  4.  Click Next to submit.

 

Our product engineers will consider your suggestions, and you can always check the status of your request through this link: QuickBooks Online Customer Feedback

 

In the meantime, you may consider looking for a third-party application. You can use this page to find an app that meets your business needs. QuickBooks Apps.

 

I've added this article for future reference on how to convert an estimate into an invoice: Convert an estimate into an invoice in QuickBooks Online.

 

For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

elizabethaem
Level 3

Quickbooks Online - Sales Orders

QuickBooks is not meant to be a project management software, although they have built a system for it. That works 'good enough'. QuickBooks spent a lot of money several years ago to help application builders to develop apps for their customers' needs that QBO does not have. Yet they do continue to build more and more into the QBO environment pretty much daily. After using DT for 17 years and Online for 6 years. I am an expert in both systems and have come to prefer the online version due to the time saving factors. But if you are not willing to spend the money on a good accounting infrastructure, you're not going to thrive nor save time with the admin part of your business. Meaning you should get a project management system if that is what you need.

tsargentjr
Level 1

Quickbooks Online - Sales Orders

I see that this Sales Order "need" is not a new thing.    We just converted from Sage on my accountant's recommendation but this lack of Sales Order is going to be a real headache.

We get annual purchase orders from customers (which would be our Sales Orders) for items.    Using a Sales Order function allows us to see how many of a particular item is remaining to be delivered and if a new order is needed.    I don't think using the estimate as a workaround for sales order will accomplish this inventory control.
Could we just find out if this in the works at least and a timeframe?    If QB is just going to ignore this feature, I will find somewhere else to go.   It would just be nice to know if they are hearing us or not?

JuliaMikkaelaQ
QuickBooks Team

Quickbooks Online - Sales Orders

I know how significant a sales order feature having is to easily deduct the inventory items and control them in the program, @tsargentjr. Let me provide some details about this matter.

 

Our Product Development team hears and values all your product suggestions and requests, and they're diligently working to improve your experience in QuickBooks. Thus, I recommend sending feedback to help emphasize its significance and to demonstrate the collective urgency of this matter. You can also track your request through our QuickBooks Online Feature Request page.

 

Moreover, we can't provide a specific time frame for when this feature will be available as our development team is still working on the program's updates.

 

In the meantime, you might consider using another sales order management third-party app to help you manage your sales orders. You can follow the steps below for your reference:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Apps tab on the left navigation menu.
  3. Select Find Apps.
  4. Search for a sales order app you want to connect to in the magnifying glass bar or select the Browse category ▼ to search for an app by category.

 

Furthermore, you can set up your inventory tracking to help you easily track your inventory items. 

 

Don't hesitate to reach us if you have other Questions about managing your inventories or have any concerns about QuickBooks. We'd here ready to lend you a hand. 

4Gal
Level 11

Quickbooks Online - Sales Orders

@tsargentjr 

Use a 3rd party inventory management app with SO feature to integrate with QBO is the workaround for the time being.

https://go.zoho.com/kY9

 

GWNWUPDF
Level 3

Quickbooks Online - Sales Orders

Has there been an update for Sales Orders in QBO for 2024?

JoesemM
Moderator

Quickbooks Online - Sales Orders

Hello there, @GWNWUPDF.

 

At the time being, we can't provide the exact time frame as to when our Product Development Team implement the Sales Order for QuickBooks Online (QBO). However, we assure you that our engineers are reading your recommendation for the program. 

 

Also, you may follow the steps shared by my colleague JuliaMikkaelaQ to look for a third-party app and send feedback to our Product Development Team to improve your experience in QuickBooks Online. For more details, see this link: How do I submit feedback?

 

For updates about newly added features available on specific subscriptions inside QBO, you can check this page: QuickBooks Blog.

 

Refer to these articles for additional details on how to customize sales forms and handle estimates in QuickBooks: 

 

 

For additional concerns with sales orders, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.

MartyBlade
Level 1

Quickbooks Online - Sales Orders

Just absolutely ridiculous QBO doesn't integrate sales orders for a wholesale and or manufacturing package. Do the "programmers" understand how selling inventory goods works? Just a slap in the face of us longtime, loyal customers. 

4Gal
Level 11

Quickbooks Online - Sales Orders

@MartyBlade 

If you are manufacturing company, you should have a manufacturing app to integrate with QBO. If you are a wholesaler, use the inventory management app as I mentioned earlier. Otherwise, switch to QB Desktop or another accounting app with the sales order feature.

MartyBlade
Level 1

Quickbooks Online - Sales Orders

We have desktop but from what  I understand they're ending it. We have had no need for outside apps you mention over the last 20 years that's why we use QB. Why are you defending such a stupid move by QB? Premier Desktop has worked perfectly for tracking sales orders and creating  Invoices from the S/O and we use the S/O's to manage backorders and blanket orders.  

4Gal
Level 11

Quickbooks Online - Sales Orders

@MartyBlade 

We have desktop but from what I understand they're ending it.

 

You can still purchase QB Desktop 2024 Premier Plus and they will support it until 2027.

4Gal
Level 11

Quickbooks Online - Sales Orders

@MartyBlade 

My bad. I didn't see the flag. QB Desktop 2024 is not available for UK version.

You can still use QB Desktop UK version with a non subscription license + MTD Bridging app if required.

afasterpcinc
Level 2

Quickbooks Online - Sales Orders

That's a lousy option. Sales orders are not the same as estimates. Estimates are for proposed items or services. If we have a customer an estimate for one hour of labor and then need to add more labor or parts, they might come back and complain that our estimate was for one hour. We do require sales orders because they are non-posting, and in our state, sales tax is not chargeable on labor if parts aren't involved. We start every customer out with tax and remove tax if appropriate when the sales order is invoiced (which is after the work is done). QuickBooks wants to force users to use QuickBooks Online, but QuickBooks Online lacks some of the features that are necessary for certain businesses to operate properly.

MarkAngeloG
QuickBooks Team

Quickbooks Online - Sales Orders

Hello there, @afasterpcinc.

 

I genuinely understand how critical certain features are to the unique processes within your business. Let’s delve into your concerns and explore what can be done to better accommodate your needs. 

 

While we acknowledge the current limitations, you can use a third-party applications that integrate with QuickBooks Online, offering more robust sales order functionalities. You can follow the steps below for your reference:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the Apps tab on the left menu.
  3. Choose Find Apps.
  4. Browse for an app that has the feature you're lookin for.

 

Your feedback is incredibly valuable to us, and I want to assure you that it’s shared with our product development team. We continuously strive to enhance our offerings to better meet the diverse needs of our customers. 

 

Additionally, you can also utilize the estimates feature in QuickBooks Online.

 

Thank you for your understanding and for being a part of the QuickBooks Community. We’re committed to supporting your business’s unique needs and will continue working on enhancing our product.

Deity Alpha
Level 3

Quickbooks Online - Sales Orders

@afasterpcinc 

If you are a retailer or wholesaler, consider having an inventory management app with the sales order feature to sync with QBO.

afasterpcinc
Level 2

Quickbooks Online - Sales Orders

I don't need a third-party inventory management system app if I use QuickBooks Desktop. Unless Intuit develops QuickBooks Online to be as functional as desktop, I'll keep using desktop.

afasterpcinc
Level 2

Quickbooks Online - Sales Orders

I appreciate your reply, but I don't need an extra app with QuickBooks Desktop. Until Intuit decides to make QuickBooks Online as functional as QuickBooks desktop, QBO is not an option for our company.

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