Hi there, @diamond.drilling.
Pilled up data for a period of time causes unexpected behavior to your browser. Thus, it can affect the performance of your QuickBooks Online (QBO) account.
Let's open your QBO account on a private or incognito window to check. You may use these keyboard shortcuts in opening a private window:
If you're able to view your Dashboard while in a private window, then we'll need to clear your regular browser's cache. This will delete all the data and make your browser to start fresh.
However, if the issue persists, I suggest using other browsers. This way, we can check if this is a browser-related issue.
Additionally, do check our Help articles page for future reference. From there, you can read some of our great resources and learn some best practices in managing your QBO account.
You can always get back to me whenever you have other concerns. I'm always here to answer them. Take care and keep safe!
I have been experiencing the same issue for the past three days. None of the remedies help. have tried on both MAC and PC and with different browsers and tried clearing the cache etc.
I have a client with the same issue, starting this week. He has tried the full routine: cleared cache/ incognito window/ used app/ used a different PC - but with no success. However when I look at his account it is working fine.
This is a reported and known issue, @RubyShoes.
Rest assured, our Product Engineers are working on an investigation to release an update to resolve this on-going concern. In the meantime, you can download the QuickBooks Online mobile app so you can use QuickBooks.
Also, you can use the QuickBooks Online Desktop app. Let's start by downloading it through this link. Scroll down and click the Free download button under Get the QuickBooks Mac or Windows App. Once completed, tick the QBO icon on your screen to open it. For more information, you can refer to this article: QuickBooks App for Windows and Mac: General support.
Lastly, I recommend contacting our Customer Care Team so you'd be added to the affected users' list. Just provide your full name, updated email address, and this investigation number for easy tracking: INV-46218. Once updates are released, you'd be notified through an email.
Let me know in the comment section below if you have other questions, and I'll get back to you right away. I'm always here to assist.